雪梨奧林匹克公園諾富特飯店(Novotel Sydney Olympic Park)

Everything is good

Hotel was clean and comfortable but finding staff was like finding a ghost. Check-in took nearly an hour waiting in line. We decided to get room service but the QR code wasn't working. We called room service to get a menu but the phone rang out several times. Called Reception and it was answered on the 4th thime it rang out and a menu was sent up to the room. Tried to order but room service did not answer the phone - tried for 30 mins continually but no answer. We ran out of time eventually and had to get something unhealthy from outside. Also the room curtains looked like a massacre had happened there!! Not to my taste. Disappointed in the service for this style of hotel

Hand basin in bathroom wouldn't drain called housekeeping/maintenance person came and couldn't unblock drains. left dirty moldy sewerage like mess in the sink and rendered it unusable no apology refund etc was offered even after bringing it to the managers attention the next day

This was a perfect location for the game and the breakfast was amazing. It was a bit annoying that at night the music was blasting from the night club (that was mostly empty) and that I could hear from the 12th floor. Also, the gym is off site, not in their building but obviously not a big deal to other guests. The staff was super friendly and helpful, both at checkin and during breakfast service

Property is dated. Lifts are inconvenient with one operational through stay. Beds are uncomfortable