東梅特蘭行政公寓的評論

這間公寓比我想像的要好得多。所有的需求都在鎮上一個安靜的地方得到滿足。如果您需要購買任何東西，步行即可到達附近的許多其他便利設施。最佳選擇。會再次留在這裡而不是一路去紐卡斯爾。無論如何，從這裡到高速公路更快。

Arrived early prior to check in time, and sat outside in the rain emailing asking if I could at least put my luggage somewhere. I was told that the cleaners hadn’t finished yet, except I had been sitting outside watching the cleaners mucking about downstairs for 2 hours. I finally got access at the time of their check in. No effort was made to provide any access or place to put my luggage out of the rain. The site is totally unmanned and doesn’t even have a foyer you can sit in to wait. Booked apartment for 3 weeks and needed to return home as my father passed away suddenly, and they refused to refund the remainder of my stay which was 19 days of accomodation. I emailed to advise that I may have left the aircon on in my rush out, and didn’t want them to have to pay for electricity for no reason. They then re rented the room so ended up getting twice the room rates for the period. That’s theft. So I attempted to save them costs on electricity, whilst they stole 19 days of accomodation, ($2945) AND are rented the room. So they got $5890 for customers paying twice for the room, even though it was exceptional circumstances for the departure which as indicated on their T&C should have been refunded. Left my shaving mirror behind and emailed to advise and ask to have it returned (I would have paid even though they just claimed 19 days room rates unused and re booked the room) they never even responded to me about this. I know it was left behind because it sticks to the shower wall and I know I forgot to get it. So now I need to buy a new mirror. The site is self was fine. The service was non existent and they didn’t care I had to sit in the rain waiting. They had no sympathy or good will in refunding the unused 19 days (almost a month) of unused rental accomodation, nor did they do the right thing in replying to my lost items request, let alone returning it. Site management is off site, so they didn’t really care about anything. Unless new management is in place I would never ever go there again due the uncaring and unsupportive behaviours they operate with.

Great motel rooms they are spacious,kitchenette,extremely comfortable beds & pillows with a great sized bathroom,water pressure & nice and hot, although the hairdryer was broken,but I did report so probably a new one by now,super easy access through a pin code for undercover security parking,lift & room sent on morning of arrival so no checkin line up, great idea!! Walk to pub across road for beautiful well priced meals, iga,chemist,bakery,coffee shops,hairdresser & much more all in the village right at your doorstep, didn’t get chance to look around area as there for a funeral, but it appears to be a great anchor point for sightseeing.We would definitely recommend here and would stay again if in the area.