「Recently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice.
However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well!
The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment.
Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks」
「Close your eyes and book this hotel you will be very very happy!! Wonderful staff right all around who will give a homely vibe, with care and attention!! Taj heritage is really lucky to have such amazing people working for them!! Rahul in the larajna BF restaurant was a wonderful soul who took care of us extremely well
Love this restaurant and great respect to Taj for accomodating all our requests!! Will come back to Goa only for staying at the heritage」
訪訪客用戶Perfect location. Close to Panjim city, restaurants and ******s.
Hotel is very nice. Great breakfast buffet and nice pool and gym.
Staff are very professional but need to mention the great service provided by front office staff who works the night shift. Deevanshu might be his name. Appreciate the high level of service and assistance he provided.
DDinesh K R MWow! Wow! Wow! Thats what we can truly say about Doubletree! Nithesh, Syantika & Shivram the 3 of them really made our stay Great and Wonderful! They deserve the recognition for their service. The night we arrived, we were welcomed by Nithesh at the reception. The check in was quick and Nithesh followed us all the way to our room giving us information on the bfast, facilities, f&b and other details that we needed to know! Great Service, Nithesh! At the cafe during bfast, we were served by Shivram. He made sure we did not miss a thing! Shivram, we were looking out for you over the next few days, but maybe you were on another shift. Great Service, Shivram! Last but not least, Syantika! Although you are a newbie, you did not seem like a newbie at all! Your charm and must-do attitude, awesome! Both my wife and me felt, that your truthfulness in attending to a query that we asked you, and getting an almost immediate response, just speaks a thousand words! Keep up your good work and you will go a long way! Thank you also to the ***agement and team of Doubletree Goa!