尋找佛羅倫斯 4 星級飯店

房間非常美，酒店內有停車場，開車到佛羅倫薩很方便，推薦自駕去佛羅倫薩住這裏

Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible. Check-in & First Impressions The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect. One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues. Room & Comfort I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning. The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily. One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets. Breakfast Experience The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right. The Villa’s Atmosphere & Location The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city. One Minor Issue The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable. Final Thoughts Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive. Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!

這次入住體驗非常驚艷！從踏入大廳開始，服務人員的親切笑容就讓人感到賓至如歸。房間寬敞且採光極佳，床墊軟硬適中，讓我們獲得了高品質的睡眠。 飯店地理位置優越，步行即可到達捷運站與熱門景點。特別推薦頂樓的無邊際泳池，視野開闊，是放鬆身心的絕佳去處。早餐種類豐富、食材新鮮，CP 值極高。下次來到這座城市，這絕對是我的首選住宿！

優點：我們入住時，有人幫我們搬行李到房間，第一晚還免費送了一瓶酒和兩小瓶水。 位置靠近 S.M. Novella 車站和公車站非常完美。 早餐是四星級標準，而且我在 3 家不同的酒店吃過的食物味道都差不多，所以沒什麼好抱怨的。 缺點：淋浴水壓真的很小，房間裡的加熱器不工作，第一晚的體驗結束後，第二天早上我們問前台是否可以幫我們檢查一下，但結果發現淋浴水壓真的很小，如果測量值從最低 1 到最高 5，那麼水壓肯定是 1。所以我們不確定他們是否派人來檢查，但有一點可以肯定，在那之後他們再也沒有更新過，加熱器開關仍然和我投訴之前一樣。真的很冷。 有一天晚上大約 7 點到 8 點，因為酒店實際上位於一條小巷裡，而且有點暗，所以有一個人可疑地跟著我們，我們幾乎是跑回酒店，當我們跑的時候，他也加快了速度，所以最好不要獨自走回酒店，這真的很可怕。 總體而言，位置和早餐都很好。我認為服務有待改進。

飯店離火車站步行約5-7分鐘，交通方便，現代化設備裝潢，附贈的瓶裝水有特色且外出攜帶方便，早餐非常豐盛，種類多，可頌麵包🥐非常好吃，口味也會變化，非常推薦。

這家酒店房間非常漂亮乾淨！提供了很多一次性用品，包括一次性拖鞋和身體乳，在歐洲酒店裡十分罕見，我們住的房間有個小陽台，望出去很漂亮，能看到樓下的泳池跟周圍的樹林。 早餐雖然不太符合我的口味，但是品類很豐富，甚至有帶蜂巢的蜂蜜。 前台可以幫忙免費寄存行李。 酒店有可以免費借用的長柄傘，當天剛好下雨了所以這點非常人性化。 唯一能算上缺點的就是這樣雖然直線距離上離佛羅倫薩車站很近，但是實際從車站出來到酒店還是需要走比較長一段路，而且佛羅倫薩那個車站出站要下一段樓梯，帶着大件行李真的很不方便，帶着大件行李走到酒店這段路就顯得更漫長了，特別是還有分叉口，信號不好的時候地圖顯示不清楚很容易走錯路。 但還是非常推薦，這家酒店內部環境維護的很好，前台接待很有耐心跟禮貌。還有機會去佛羅倫薩會繼續選擇這家酒店，這價格真的很良心了

位置：離火車站特別近 環境：房間還不錯就是浴室水壓很小，浴室毛巾很破都不敢用。房間還可以😌 早餐還行吧能吃算是 服務：不好…..早上退房晚了儲存行李的小房間沒地方了他竟然讓我放在一樓客房的樓道里……你覺得我敢嗎？這可是意大利啊！！！！我再三確認他説就放那，最後我沒放，花了點錢存在火車站了….

地點很好，距離車站7分鐘，距離Uhutzi博物館10分鐘，但沒有飯店的招牌，所以很難找！雖然我站在10米外，但來來回回都找不到。我按了對講機，把它打開，上了三樓，終於辦理了入住手續。房間很可愛，當我告訴他們我一大早要出去吃早餐時，他們靈活地回應說：“你可以讓早餐店給你做，並在前一天送到。”提供淋浴設施、冰箱和瓶裝水。當您離開房間並上一層時，您會發現一個共用露台，可以欣賞古城屋頂的景色。如果入住順利的話，這是一個非常好的住宿。

因為我訂的是單人房，所以床有點不舒服。我想換成雙人房，願意額外支付8歐元，但兩次嘗試都沒有空房。單人床睡起來有點不舒服，讓我全身酸痛。我想如果是雙人房的話應該就完全沒問題了，但現在這樣我有點背痛。早餐很美味，員工非常有禮貌專業，地理位置也很理想。我以後不會再訂單人間了，但我覺得這間房很棒，設施也很棒，服務也很周到，我住得很開心。我肯定會再次入住，但不會再訂單人間了。房間很小，但位置很好，我對員工、早餐和其他一切都很滿意，除了床不太舒服。這間房間唯一的問題是燈光昏暗，他們可能是為了節省電費，所以我買了一個100瓦的燈泡裝到燈座上，因為房間太暗了，我根本看不清東西，沒法看書，也沒法正常活動。他們把燈泡換成了一個瓦數很低的燈泡，說實話，我覺得他們是為了省錢。所以，你買個75瓦的燈泡，等你離開房間，他們打掃完之後，就把原來的燈泡換成他們那個劣質燈泡。而且，飯店只有幾個英語電視頻道，全是新聞，沒有電影。不過我還是會再入住，因為我喜歡這家飯店的主題、氣氛和員工。

優秀的位置、優秀的位置、服務和服務,包括早晨的接待員,他能說西班牙語。他的友和注意力:有游泳池,雖然小,但卻能在夏天,而且他熱情,這也是值得考慮的重要問題。我還讀過他們沒有提示沒有電,而且像我們一樣,很多案件都把你送到二樓,但他們也會把你的包放下。 毫無疑問,我下次去佛羅倫薩的旅館會重複的。