尋找Center District 3 星級飯店

設施：設施很新，因為酒店是新開的 衞生：淋浴很好用，床上用品也很乾凈 環境：位於比較市中心的位置，走路800米，去周邊餐廳吃飯很方便 服務：可以寄存行李

這酒店離城區的最大的那個BUS STATION 走路5分鐘。所以，不管多少行李， 自己下了機場SHUTTLE BUS ,走路就可以到了。 酒店隔壁就是個超市，買東西方便。 超市隔壁就是個DM 和HERTS 的租車點。 租車方便。 酒店的RECEPTION 在頂樓，不是在groud （他們叫0樓，電梯就是0）； 酒店房間沒有開水壺，沒有瓶裝水。沒有辦公桌，有個大沙發。早餐能吃飽，還不錯。從酒店走路去CASTLE 半小時。 路過那座龍橋和當地的市集。

Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.

Good location, but next to a hospital. Sometimes Sirens a bot noisy.

The room was pretty and big enough, also I liked the location:) the staff were helpful and let me check in early. Only a few things I didn’t like were; I was not able to find sockets around the bed, and the mirror in the bathroom was hung too high for short people🥲 But it was a nice stay overall!

它位置便利，靠近公車總站和市中心。雖然設施不多，但房間乾淨舒適。早餐也比預期的豐盛，我特別喜歡蔬菜。

Die Unterkunft liegt sehr zentral. Das Zimmer war sauber. Nettes und freundliches Personal!

酒店在旅遊景點附近,酒店附近有各種餐廳和咖啡館,經典房間很漂亮,很大,有廚房,服務人員態度很好。