斯普林代爾/錫安國家公園希爾頓歡朋套房飯店(Hampton Inn & Suites Springdale/Zion National Park)

The property was beautifully maintained inside and out. The front desk staff and housekeepers were highly professional and helpful, including managers Shelly, Natalie, Shelby, and Head Housekeeper Ruby. Our room had a very comfortable bed, great water pressure, well draining shower and sink, and excellent views of the surrounding mountains. The complimentary breakfast was excellent and the gym was clean, spacious, and well equipped.

Shelly was 12/10 great guest service. Other than that, no working pool ( should have been noted when I booked ). Bikes outside close at 7 which is dumb because that’s when it’s nice and cool for a ride, do they not want my money ? Bathrooms smelled like a swamp. AC ******. Was hot all night. Honestly just not a great time. Felt like a Ramada with some fancy bedsheets

The hotel was clean and updated. The pool area was very nice and the water was a great temperature. My low rating is due entirely due to the front desk staff. Because I booked my stay with ******* (a third party, as I was told) there was confusion over the nightly fee and instead of the front desk manager choosing to handle it, she made things worse and the other staff member chose to charge my card an extra $330 which didn’t fall off for almost a week. I’m floored that instead of making the customer happy and keeping my business in the future, they choose to argue with me while constantly reminding me that I booked with a third party. On checking out I was denied a complete bill so I could see the charges and not even given a total. Bye Bye Hilton.

Very close to Zion entrance and shuttle. convenient location close to all businesses, restaurants etc...Excellent breakfast. Pool was being worked on but they had made arrangements for us to use the pool in the Marriott hotel next door.