發布於 2024 年 3 月 8 日
Karen
Rats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.
顯示更多
每晚起價:HKD2,673
發布於 2025 年 8 月 28 日
匿名用戶
非常歡迎,親人照顧小心,非常感謝!
水上活動(主要是免費的船和,面具,, ...)真的很好,體育館裝備很好,。
陽光升的房間在海上看得真美
然而,有些修復需要修復(舊傢俱,畫,附件...)但是,就像在島上的大多數酒店一樣,我有印象,但這仍然是對整體的詳細情況,所以價格質量很好☺️
顯示更多
每晚起價:HKD898
發布於 2024 年 7 月 12 日|精緻套房
Baiyiqingcongma
酒店十分的好,幾個餐廳口味也不錯,尤其要感謝前臺中國人趙先生,服務非常的好,有中文溝通交流很方便,海灘也不錯,大海的顏色很上照。
顯示更多
每晚起價:HKD3,377
發布於 2025 年 6 月 2 日
小K宝宝
與Lux Belle Mare和Lux Grand Baie相比,Lux le morne在服務水平方面令人失望。建築物的結構看起來懷舊,但維護得很好。衛生水平似乎很高。我喜歡島上最好的海灘。但他們無法利用這一點,這是可惜的。如果你想象我上面提到的另外兩家豪華酒店是爲Waitrose和harrods sippers的,那麼這家le morne酒店是爲Tesco購物者提供的。
他們在開票上犯了錯誤,飲料質量一般,在家可以做得更好。
顯示更多
每晚起價:HKD4,994
發布於 2025 年 8 月 11 日|面海豪華房
訪客用戶
離機場差不多一個小時車程,酒店很大,沙灘很長,海景很壯闊。房間浴室很大,很乾凈。酒店有四個餐廳各具特色,我的房費包含晚餐,可以任意預訂其中一家,很不錯。
顯示更多
每晚起價:HKD2,225
發布於 2025 年 6 月 7 日|園景客房
Macarenna
飯店很棒,房間內一切都時尚別緻,讓您立刻有賓至如歸的感覺。收音機增添了舒適感,所有細節都經過深思熟慮,細緻入微:沐浴用品和沐浴產品均由當地工匠製作,還有一個手工製作的沙灘籃。飯店也提供水壺、杯子、茶具和咖啡。吹風機。如有需要,可提供熨斗和熨衣板。
海灘人不多,隨時都有免費的日光浴躺椅。泳池乾淨舒適。
停車免費。
顯示更多
每晚起價:HKD1,775
發布於 2024 年 5 月 14 日
訪客用戶
美麗的位置,很棒的酒店,我們喜歡它。一項改進是,在自助早餐和自助晚餐中加入印度美食,這樣我們下次就不會對食物感到失望,而這次我們對此感到非常失望。如果不是正宗的印度菜,至少蔬菜披薩可以,因為大多數印度人喜歡披薩。
顯示更多
每晚起價:HKD1,707
發布於 2026 年 2 月 18 日
Nick Filin
不錯的酒店,有美麗的和的領土。海游泳的寬海灘。早餐相當單調,但有所有東西。
方便的入口, 海灘清理.可以免費租用.
不利之處: 如果不全部開通, 晚餐和晚餐都貴.酒店已經夠老了.
總的來說,我們喜歡:風景如畫的海灘,有好意的工作人員,在海洋裏看到海很幸運。
顯示更多
每晚起價:HKD2,190
發布於 2025 年 7 月 9 日
Jiajiajaja
第一晚入住的房間洗臉池漏水反映前台第二天給我們升級了海景套房,酒店工作人員態度熱情周到,我們感到非常滿意,會推薦朋友來住
顯示更多
每晚起價:HKD1,773
發布於 2026 年 4 月 18 日
Fraybento
RIU綠松石真的是我住過的最好的住宿之一。房間很棒 - 寬敞,現代,總是一塵不染。你可以說很多照顧,以保持一切在一個非常高的標準。
海灘絕對美麗,清的水和非常放鬆的氛圍,游泳池區同樣令人印象深刻 - 充足的空間,偉大的氛圍,完美的放鬆。溫泉也是一個亮點,這樣一個好地方,可以適當地關閉和放鬆。
食物明智,它真的超出了預期。有多個餐館提供了很多選擇,一切都一直很好。特別是牛排館脫穎而出 - 很容易成爲這次旅行中最好的餐點之一。
雖然真正使住宿的是工作人員。從接待到餐廳團隊,每個人都是如此禮貌,友好和熱情。熱情好客的水平非常出色,使整個體驗感到輕鬆愉快。
總的來說,一個令人驚歎的酒店,設施一流,美味的食物和真正優質的服務 - 100%會回去。
顯示更多