Thank you for the extra touch of service! Would appreciated if we were informed about the swimming pool which was undergoing refurbishment when we were there.
It’s really great. I spent a great moment in that hotel and everybody was kind and helped me a lot. So I thanked them for things those they have done for me and wow I loved their meals and their services. ❤️
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown
The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms (there was even a tv by the bedroom), and high quality service. Also, they are one of few hotels that allow people under 21 to book a reservation.
Qarwa Palace Resort and Spa: This luxury hotel brand is renowned for its impeccable service and attention to detail. Guests often comment on the friendly and accommodating staff who go above and beyond to ensure a memorable stay. The room they gave us was not good enough, it looks like aback-up room when the hotel is almost fully booked. No towels in the room. The staff are so friendly, they was an error with the payment of my room via the agency which supposed to be fixed at the date of arrival not the check-out time, Edward seems to be the front desk manager and he has bad attitudes , he looks down on people and he does not even smile. I have worked in hospitality more than 10 years and I never seen such behaviors and attitudes from front desk managers. The hotel is super good and worth the price, especially if you booked the room with All-inclusive. I highly recommend it.