切斯特-紹辛頓假日飯店的評論

前台服務員挺熱情，房間沒有燒水的壺，孩子想泡麪下樓去找水，前台給打了滿滿一壺！停車免費！就是早餐的時候有一點插曲也解決了，總體不錯

酒店前台服務人員很熱情，為我們辦理入住時解答了很多問題，有耐心。設施就是經濟型酒店的標準，符合這個價格，整體上還算是可以的。

酒店感覺，入住辦理迅速

房間算大一點的 蠻乾淨的

I reserved my stay with trip.com and was over charged by the hotel. The manager won't return my calls.

Very clean, check-in smooth, breakfast yummy! All around great stay!!!!

Good service. Nice hotel. Would stay again. The laundry services were nice.

Very nice place, clean and great service

Exelente

The floor I stayed on smelled like vomit the whole time but I believe it was their own vacuum making the smell. Their were black ants and a dirty shower in the bathroom.The pool was not a heated pool it was ice cold even tho the girl made it a point to tell us it was heated more then once.. The worse is a housekeeping worker walked into my hotel room without knocking and without permission. My husband and son went to the lobby as I'm changing next to the bed. I screamed No, leave please go away! She said ok sorry and came into the room further I'm naked leave! And i yelled no repeatly and had to scream and swear until she finally left but without seeing me completely naked. The woman at the front desk told me there was nothing she could help me with because i reserved thru *******. Even tho their hotel took my money not *******. Then she proceeds to say 'Tell me why this same housekeeper has done this to customers multiple times now' and laughed. I have PTSD and this whole situation really is affecting me at this point. I didn't even ask for a refund or want anything really other then to be taken seriously and not laughed at. I contacted ******* they promised me this was unacceptable and that it is the hotels responsibility to refund. They told me they would call the hotel for me and conviently no one has been able to get in touch with a hotel open 24 hours in 4 days. Never again.

The property was clean but appeared to be renovated from an older version. The front desk attendants were not that helpful. The telephone in the room didn’t work. Our neighbors were noisy and the hotel is situated next to an interstate; we didn’t realize this when booking. Will never book with ******* again. They portrayed the hotel quite differently.

Me tienen q pagar mi viaje porque cuando llegue al hotel mi reservacion avia sido cancelada maneje 2 horas y me tube q regresar a casa por esa pendejada de expidia

The hotel lobby and restaurant and bathrooms were all very clean. My room was nice and clean and there was no chemical smell or any kind of odors where the hotel is lacking is the pool. The pool itself was filled with random clumps of hair and other unknown floating bits. The chairs in the pool area were broken and there is definitely a ring of green algae around the top of the pool itself. The staff was extremely friendly and helpful. But definitely a thumbs down on the pool. Yuck.

hotel was ok... good location.. air conditioner was super loud and failing.. bed was nice.. staff was friendly. no vending machines on each floor you have to go to main desk to purchase soft drinks