天堂藝術大飯店

Fantastic staff and service. Went above and beyond to make sure you are taken care of. Views, pool and restaurant are fantastic. Taxi is €25/30 to get to the marina but other than that super great location up in the hills!!

Hôtel avec une vue en hauteur magnifique sur la baie, il faut y séjourner pour rester au bord de la superbe piscine. À déconseiller si vous voulez bouger au depar de Sorrente, les navettes ne sont pas assez fréquentes et c est un enfer pour remonter de la gare, 40 minutes de marche ou 30€ de taxi donc à privilégier si vous avoir un moyen de locomotion sinon je déconseille. Pas de bouilloire , chambre standard sans charme.

Location is difficult to access with nothing in walking distance, but the views are very nice. Food was ok. General appearance was good but my bathroom trash had not been emptied after the previous guest and smelled foul. We requested an extra towel for a 3-person room (only 2 are provided) and were told, very rudely, “there’s nothing I can do”. He didn’t even take the room number to follow up. After a second request with escalated rudeness from the evening male employee, we were told “give me 10 mins but it likely won’t happen”. We eventually received a towel - such a minor request, right? When relaying the unfortunate interaction to the morning employee, her only response was, “but you received the towel.” Our takeaway was this rudeness was standard operating procedure for the venue. Avoid at all costs.

THE GREAT THINGS the staff .. excellent and helpful especially dining room staff The cleanliness.. everything was spotless The WiFi .. great signal all the time The views over sorrento The pool area was lovely NOT SO GREAT breakfast was just ok , small selection of most things except cakes .. loads and loads of cakes … Room .. we booked a standard room so had a tiny balcony looking onto a wall Room was on a par with a premier inn , bed was so comfortable but lack of space for clothes and no mirror near the dressing table … not designed with luxury or comfort The tv has only sky news in English , I think I would now expect a 4 star to provide some British tv channels The decor in the room .. painted white with drawings of bunting on the wall with a pencil also various parts of the wall shaded with a pencil … odd The sound proofing wasn’t great and could hear maids in their storeroom and basically every movement outside and above and below the room BAD I would say the minibus . Is is a bad point it runs on time etc but especially in the evening coming back it’s either 8.45 , a little early or 11pm , a little late .. also only the brits and the USA queue and show manners so basically it can be a free for all depending who is getting on.. if you are out for the day on a trip it’s a bit tiresome to then try and fit in your journey around the bus times , Inf you get a taxi from Sorrento it is only 5 mins but you can be charged anywhere between 20-30 euros . I wouldn’t stay here again because using the bus is very restrictive I would choose a hotel closer to the centre so I could come and go . In general trips to various points of interest are expensive, lots of queues involved every where .. I found capri , although it beautiful and lovely to see , as busy as Oxford st and pretty expensive .

Enorm genoten van onze vakantie in dit hotel. De kamers waren altijd piekfijn in orde, het personeel was vriendelijk, het eten vond ik elke avond opnieuw heerlijk en ook een heel fijn en rustig zwembad. Niet te vergeten waren de obers, die waren zo ontzettend vriendelijk, ze deden hun werk met een lach, slaagden er telkens opnieuw in om ons aan het lachen te brengen en niets was teveel gevraagd. Voor mij was alles top, ik heb niets negatiefs te vermelden.

Abbiamo pranzato presso il ristorante dell'hotel Gran Paradiso ed era tutto buonissimo. I piatti erano ben presentati ed il pesce locale freschissimo. Cosa dire poi dello splendido panorama, pranzare ammirando il Vesuvio e la splendida costa!! Lo raccomando vivamente