The room I was assigned was tiny, in the attic, and could only be reached by climbing a flight of stairs (elevator went to the floor below). It had a tiny window, similar to something on a cruise ship, overlooking an alley. The bathroom was minuscule. The bed and pillows were stone hard. I rolled up the comforter in an attempt to get some comfort - impossible. This was probably the worst bed/pillows I've ever experienced. I could not fall/stay asleep and got as soon as I could - my back and hips were sore. The breakfast was inexpensive basic supermarket stuff - nothing fresh. I learned that the other attic room (I asked to be moved - the staff was nice and courteous) had NO window and the rest of the hotel was booked. One of the rooms has no external windows, only internal windows. I could see people sleeping on the bed from the stairs. The overall vibe is basic B&B - nothing luxurious about it. I am really puzzled re why this place gets such high ratings - I booked it based on strong reviews but it was nothing like I expected. Terrible value. A low point of my trip - could not wait to leave.
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