巴拉瑞特車站追求飯店的評論

住宿方回覆: Dear Guest,It was a pleasure to welcome you to Quest Ballarat Station. Thank you so much for taking the time to complete our survey - your feedback and support is extremely valuable to us, as we strive to improve with each and every stay.Here at Quest Ballarat Station, we work very hard to offer our guests high standards of service and it gives us great pleasure to know that you had a great experience with us. We hope to welcome you back again soon :)Kind regards,Leo AvilaGeneral Manager

住宿方回覆: Dear Guest, It was a pleasure to welcome you to Quest Ballarat Station. Thank you so much for taking the time to complete our survey - your feedback and support is extremely valuable to us, as we strive to improve with each and every stay. Here at Quest Ballarat Station, we work very hard to offer our guests high standards of service and it gives us great pleasure to know that you had a great experience with us. We hope to welcome you back again soon :) Kind regards, Leo Avila General Manager

住宿方回覆: Dear Xipan, It was a pleasure to welcome you to Quest Ballarat Station. Thank you so much for taking the time to complete our survey - your feedback and support is extremely valuable to us, as we strive to improve with each and every stay. Here at Quest Ballarat Station, we work very hard to offer our guests high standards of service and it gives us great pleasure to know that you had a great experience with us. We hope to welcome you back again soon :) Kind regards,Oshin Duty Manager

住宿方回覆: Dear Junfei,Thank you for taking the time to share your feedback and for your kind words about our amenities, cleanliness, and location. I’m truly sorry for the delay you experienced in retrieving your Canada Goose jacket. Unfortunately, a staff changeover at the time caused a hold-up in locating and posting it to you.With 77 rooms, we manage a large number of lost property items, and while each is carefully packaged and posted, this process can take extra time. That said, we recognise this delay was frustrating and we’re reviewing our procedures to ensure faster communication and turnaround in future.We’d love the opportunity to welcome you back and show you the seamless service we’re known for.Warm regards,Amber KhannaBusiness Owner | Quest Ballarat Station

住宿方回覆: Dear Guest,Thank you for your outstanding 10/10 review. We’re so pleased you enjoyed our perfect location, just minutes from everything, and found your room comfortable during your time in Ballarat for the basketball tournament.It’s wonderful to hear you’d recommend us, and we’d be delighted to welcome you back for your next visit to the region.Warm regards,Amber KhannaBusiness Owner | Quest Ballarat Station

住宿方回覆: 親愛的賓客：我們非常榮幸地歡迎您入住巴拉瑞特站探索飯店 (Quest Ballarat Station)。非常感謝您抽出時間完成我們的調查並撰寫點評——您的回饋和支持對我們至關重要，因為我們致力於改善您的每一次入住體驗。聽到您對清潔度的評價，我們非常擔心。請放心，我們非常重視這個問題。在巴拉瑞特站探索飯店 (Quest Ballarat Station)，我們竭盡全力為客人提供高標準的服務，很高興得知您在我們飯店擁有愉快的體驗。請放心，您的讚美已傳達給我們的團隊成員。我們希望將來能再次歡迎您:) 此致敬禮，Renz 前台值班經理巴拉瑞特站探索酒店 (Quest Ballarat Station)

住宿方回覆: Dear JACKMEL,Thank you for your outstanding 10/10 review – what wonderful feedback! We’re thrilled you found your stay clean, bright, warm, and comfortable, and even better than being at home. Creating that feeling is exactly what we strive for.We can’t wait to welcome you back for another stay that’s just as memorable.Warm regards,Amber KhannaBusiness Owner | Quest Ballarat Station

住宿方回覆: Dear Guest,Thank you for rating us 9/10 and highlighting our service, amenities, and surroundings—we’re so glad you enjoyed your stay.I’m truly sorry to hear about the towels not meeting our standards. We’ve taken this up with our housekeeping team and strengthened our checks to ensure it doesn’t happen again.We’d love the chance to welcome you back soon and show you the improvements.Warm regards,Amber KhannaBusiness Owner | Quest Ballarat Station

住宿方回覆: Thank you for your outstanding 10/10 review and for sharing such kind words about our location and facilities. We’re delighted you enjoyed both the convenience of our surroundings and the completeness of our amenities. Providing a welcoming stay with everything you need is exactly what we aim for, and it’s wonderful to know we’ve met that mark for you. We’d be thrilled to welcome you back for another comfortable stay anytime you’re in Ballarat.Warm regards,Amber KhannaBusiness Owner | Quest Ballarat Station

住宿方回覆: 親愛的 Hayley，我們非常榮幸地歡迎您入住巴拉瑞特站探索飯店 (Quest Ballarat Station)。非常感謝您抽出時間完成我們的調查並撰寫點評—您的回饋和支持對我們至關重要，我們致力於提升每位賓客的入住體驗。巴拉瑞特站探索飯店 (Quest Ballarat Station) 竭誠為賓客提供高標準的服務，我們很高興得知您在我們飯店擁有愉快的體驗。請放心，您的讚賞已傳達給我們的團隊成員。我們希望未來能再次歡迎您:) 謹致問候，Leo Avila 巴拉瑞特站探索酒店總經理

住宿方回覆: Dear Guest, Thank you for sharing such a awesome feedback for Quest Ballarat Station following your recent stay. Here at Quest Ballarat Station, we work very hard to offer our guests high standards of service and it gives us great pleasure to know that you enjoyed your stay. We look forward to welcoming you back on your future visit. :) Regards, Leo Avila, General Manager

住宿方回覆: It was a pleasure to welcome you to Quest Ballarat Station. Thank you so much for taking the time to complete our survey - your feedback and support is extremely valuable to us, as we strive to improve with each and every stay.Here at Quest Ballarat Station, we work very hard to offer our guests high standards of service and it gives us great pleasure to know that you had a great experience with us. We hope to welcome you back in the future :) Kind regards, Emma,Hotel Manager

住宿方回覆: Dear Valuable guest,It was a pleasure to welcome you to Quest Ballarat Station. Thank you so much for taking the time to write a review - your feedback and support is extremely valuable to us, as we strive to improve with each and every stay.We work very hard to offer our guests high standards of service and it gives us great pleasure to know that you had a great experience with us. We hope to welcome you back in the future.Kind regards, Oshin Duty Manager

住宿方回覆: Dear Guest, Thank you for sharing such a awesome feedback for Quest Ballarat Station following your recent stay. Here at Quest Ballarat Station, we work very hard to offer our guests high standards of service and it gives us great pleasure to know that you enjoyed your stay. We look forward to welcoming you back on your future visit. :) Regards, Leo Avila, General Manager