Senza dubbio hotel di alto livello, ubicato in centro a breve distanza da tutte le(poche) attrazioni turistiche della capitale della Bulgaria. Bagno piccino rispetto allo standard ma stanza adeguata e lussuosa. Unico grandissimo problema il check-in. Dalle 12 è stato consentito alle 13.30, con grandissimo disagio per tutti noi arrivati dall'Italia alle 11
hat is one kind of experience that I would like to forget soon... It all started with a mess up of my booking for a business trip in Sofia. So, I ended by staying the Grand Millennium which is not usually my choice. Hotel is somewhat close to centre but still not that close to allow walks for my business meetings. Check in was fairly smooth but now after reading some of the 1 star reviews, I can confirm that the receptionist's welcome could have been better. Being first time visitor, there was no information about breakfast (though included in the rate), gym, etc. I was given a premier room. The room was nice, very spacious, high quality amenities, floor to ceiling windows with nice views over the city and all looked clean. So I happily parked myself on the sofa and started working on my emails (good wifi). After some time, I caught some movement on the floor with the corner of my eye...and the fun started....initially I thought it was a kitten, then I panicked as it resembled to a rat until finally my brain processed the image of the bulgy eyes and wings and realised I was looking at a bat who was probably as confused as I was. I called the reception immediately and yes they did send help. A brave lady whom I like to thank as she was not scared and assured me she will not kill the bat but call the environment protection association. I asked to be moved to another room preferably to a lower flower :). They moved me from 21 to 20 as hotel was fully booked. I asked for the house keeping to come and have an extra look for my peace of mind. They sent another nice lady who was trying to assure me no bat family is hidden in the curtains, under the bed, etc. But the whole thing ruined my experience and spent my night with the lights on trying to figure out if bats can hide in the fake ceiling, if they can accidentally fall on your face while you are sleeping, if they sat on a pillow do they leave any marks, or if they are indeed to be blamed for covid. I am a frequent traveller and I recently returned from Mauritius where nature and wildlife are quite dominant, so how in the world you can find a bat in an urban jungle five star hotel room ?!?!?!?!?
We have stayed st this hotel many times but the last 2 visits have not been as good as in previous years. The main difference is that the resturant is not open so breakfast has to be taken at a sister hotel which is a short walk away. The breakfast was very poor - coffee machine not working one day, juice dispenser not working (though on 2nd visit it was but the contents were awful). The ”hot” good was lukewaarm and on the last dsy no jam ir honey. On the other hand the room was clean and comfortable and the staff were really heloful. The hotel is in a good location close to the railway and bus stations and all of Sofia is within walking distance.
We had a nice stay. Upgraded to business room. Breakfast buffet was large and good. A super big indoor pool with sauna and spa. Location is quite good. Near central station and about 20min walk to city center. Reception staff was very friendly and helpful. Good value for money.
I stayed here on two separate nights on either end of a 5 day trip to Varna. I chose the BW as it is right next to the train station. It is perfect for anyone looking to stay close to the trains. The airport is only a 25 min ride away on the subway. There are dining options and grocery stores close by. One weird thing happened when i stayed though, and this was why i gave 3 stars. When i arrived, i went right to bed as i had been traveling for about 15 hours. I was awoken to a staff member entering my room to fix a light. No warning, no time to put clothes on.... just came in. I was so tired i just let do his thing, but any other person may have been very disturbed by this. I could have been in the shower, or otherwise indisposed. Anyways, other than that, the stay was good.
Disappointment from beginning to the end. Our flight delay led and after a call to reception I was left waiting forthe shuttle with my luggage at the airport. After a hone call reception with attitude told me to wait and shuttle will come. Arrived took care of our luggage on my own and same receptionist just show me the direction of the lifts. Room clean, reasonable size with super small bed pretend g to be king bed. Check out was somehow better however could not compensate the checkdissaoointment neither the small uncomfortable bed. Awful service or more accurately no service at all. Won't use it or recommend it at all even is new relatively new facility
滿意
114 reviews
4.5/5
每晚起價
NT$2,647
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4.5/5
滿意
KKonstantin AlekseevClean, perfect location, free parking. The beds are a bit hard and it would be better of you guys check whether the bottles of water in the rooms are full; mines were empty.
訪訪客用戶La struttura e' ben organizzata, le camere hanno 4 letti in forma di capsule nelle quali si sta molto comodi e la privacy e' garantita pur essendo in camera con altre persone. La biancheria e' buona e i le docce efficienti. La pulizia e'buona e nel complesso e' molto positivo.
The hotel is just a few steps from the “European Union” metro station just south of the center of Sofia. The hotel and neighborhood are both quiet, safe and conveniently located to what I must say is Sofia’s excellent Metro system (you can get almost anywhere in no time for very cheap)! I got to the airport from here in about 35 minutes (not rush hour). The bathrooms are newly refurbished and the rooms are quite large. The decoration is a bit dated (in an older Bulgarian style), but the furniture and king-sized bed were quite comfortable. They allow smoking in the building (so if this is a deal-breaker, go somewhere else). I, for one, am not bothered by it, so I found the hotel quaint and appropriate for my stay. The staff was polite and very helpful. Their English was quite good. For approximately $70, you cannot pass this hotel up.
JJerzy8Typowy 4* hotel. Niedaleko piechotą do centrum ok. 15 minut. Pokoje ciasne. Można otwierać okna. Czysto. Codziennie sprzątane. Beznadziejne śniadania. Wręcz lodowata jajecznica i jajka sadzone. Fatalna kawa z dodatkiem mleka w proszku. Na parterze ******, które wieczorową porą przyciąga szemrane typy. Bardzo drogi parking 25 euro za dobę.
訪訪客Nice breakfast, terrible bathroom. The best of the hotel is a continental breakfast with a great selection to start your day. The rooms are spartan with a horrible shower system and smelling mold all the time. In adition of that, experienced no water at all for a while, no hot water, and had to call fixing the remote control. Tip: ask for an extra towel to dry the bathroom floor after showering, and keep the bathroom exhaust turned on all the time helping with the room smells.