新加坡奧克伍德開放式公寓飯店的評論

住宿方回覆: Dear Tianzhenyuanzijuzu, --Greetings! --Thank you very much for your perfect rating and for taking the time to share such a thoughtful and heartwarming review of your stay at Oakwood Studios Singapore. --We are delighted to hear that you and your lovely family enjoyed the spaciousness and functionality of the Studio Premier apartment. --It is wonderful to know that the well-designed open kitchen allowed you to prepare meals comfortably, and that you found the kitchenware and amenities convenient and safe to use. We are also glad the balcony proved useful during your stay. --It is especially heartening to read about your positive interactions with our Guest Service team. We are so pleased that those simple, friendly exchanges, like greeting each other in the elevator or grabbing a morning coffee contributed to a welcoming and home-like atmosphere for your family. --We do apologise for the natural background sounds from the birds, and we thank you for your understanding. --We truly appreciate your kind words and support, and we hope to have the pleasure of welcoming you and your family back again soon. --We are at your service, and we wish all of you well. --Kind regards, --The management of Oakwood Studios Singapore

住宿方回覆: Dear Liuyang6688,--Thank you for taking the time to share your recent experience at Oakwood Studios Singapore. –-We sincerely apologize for the disappointment you faced during your stay. We regret to hear about the issues you encountered with the elevator, room conditions, and noise levels.—Your feedback regarding the service not meeting your expectations is taken seriously, and we are committed to addressing these concerns to improve our guest experience.--We understand your disappointment with the rooftop outdoor swimming pool and apologize if it did not meet your expectations based on the photos. Your comments are invaluable to us, and we are actively working on enhancements to better serve our guests.--We genuinely appreciate your feedback, as it helps us identify areas for improvement. We hope you will consider giving us another opportunity to provide you with a more positive experience in the future.--Kind regards,--The management of Oakwood Studios Singapore

住宿方回覆: 尊敬的賓客，--感謝您花時間分享您最近入住新加坡 Oakwood Studios 酒店的回饋。 ---對於您在辦理入住時遇到的不便以及前台的語言障礙，我們深表歉意。我們將努力改善我們的入住流程，並確保我們的工作人員能夠使用多種語言為客人提供協助。 ---如果您對我們的清潔計劃感到失望，我們也深感抱歉。 ---請允許我們澄清一下，因為我們希望讓所有潛在客人在決定預訂之前了解我們的服務和設施。我們了解我們的清潔時間表可能不適合某些客人的住宿要求或偏好。有關我們客房清潔時間表的信息，請參閱攜程網站上我們酒店店面下方的“細則-其他規定”欄目。我們希望您能理解此事，並真誠希望我們的清潔計劃不會阻止您再次入住。 ---關於搬家的問題，造成您的不便，我們深表歉意。我們將審查我們的預訂協調流程，以防止將來發生此類情況。 ---我們重視您的回饋，因為它有助於我們改進我們的服務。 ---我們希望有機會歡迎您回來並提供更無縫的體驗。 --- 謹致問候，--- 新加坡 Oakwood Studios 管理階層

住宿方回覆: Dear Valued Guest, --Greetings! ---Thank you for taking the time to review your recent stay at our serviced residence. –We are heartened to learn you had a pleasant stay with us, and that you found our location at the fringe of Singapore’s main shopping belt convenient. --All of us truly enjoyed being of service to you and we earnestly hope to welcome you back. We are at your service, and we wish you well. –Thank you. --Kind regards, --The management of Oakwood Studios Singapore

住宿方回覆: Dear Dino_go, ---Thank you for sharing your detailed review. ---We are pleased to hear that you found our serviced residence larger and more cost-effective compared to ordinary hotels, and that it suited your family trip needs. --- It is great to know that you appreciated the fully equipped apartment with electric stoves, kettles, refrigerators, and more. ---We acknowledge your feedback regarding the walking distance to public transport and amenities, as well as the size of the rooftop swimming pool. Your comments are valuable to us as we strive to improve our services and facilities. ----We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Oakwood Studios Singapore

住宿方回覆: Dear Valued Guest, --Greetings! Thank you for reviewing your experience staying at our centrally located serviced residence. --We are delighted you had a wonderful stay with us, and you like the cleanliness and ambiance of apartment you stayed in. –Your satisfaction is our top priority, and it is wonderful to hear that we met your expectations. ---With your experience staying with us, we sincerely hope Oakwood Studios Singapore remains as your choice serviced residence whenever your travels bring you back to our city-state. ---All of us look forward to being of service to you again. – We are at your service, and we wish you well. --Kind regards, --The management of Oakwood Studios Singapore

住宿方回覆: Dear Valued Guest, ---Thank you for sharing your perfect-rated review! ---We are delighted to hear that you chose to stay with us for the second time and found our serviced residence to be cost-effective and apartments spacious. --- It is wonderful to know that you enjoyed the comfort of our apartment and appreciated the kitchen utensils provided. ---We are especially pleased to hear your kind words about our front desk team member. Your praise for her patience and enthusiasm will certainly be shared with the team. -----We are glad that our location near Orchard Road added convenience to your stay and that you enjoyed exploring the area. ---We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Oakwood Studios Singapore

住宿方回覆: Dear defeated88, ---Thank you for sharing your perfect-rated review! ---We are thrilled to hear that you found our serviced residence to be the perfect choice for family travel. --- It is wonderful to know that our good location, clean apartments, and spacious layout with 2 bedrooms and 1 living room suited your needs perfectly. --- We are also glad that you found the option to order takeout convenient. ---Your positive feedback is greatly valued, and we look forward to welcoming you and your lovely family back for another enjoyable stay. ---Best regards, ---The management of Oakwood Studios Singapore

住宿方回覆: Dear Niunanxifan, ---Thank you for sharing your perfect-rated review! ---We are delighted to hear that you found our serviced residence relatively clean and felt safe during your stay. ----Your positive feedback is greatly valued and motivates us to maintain our high standards of service and cleanliness. ---We look forward to welcoming you back for another enjoyable and secure stay. ---Best regards, ---The management of Oakwood Studios Singapore

住宿方回覆: Dear Valued Guest, --Greetings! –Thank you for choosing Oakwood Studios for your recent visit to Singapore. --All of us are delighted you had a fabulous stay with us, and you the ambiance, cleanliness and spaciousness of the Studio Deluxe apartment you stayed in. –We are indeed thrilled to know that found our residence’s location at the fringe of Singapore’s main shopping belt convenient and to your liking. –All of us have truly enjoyed being of service to you and we sincerely hope Oakwood Studios remains as your choice serviced residence in Singapore. --We earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. ---Thank you. --Kind regards, --The management of Oakwood Studios Singapore

住宿方回覆: Dear JacqueH,--Thank you for choosing Oakwood Studios Singapore for your stay and for sharing your positive feedback with us.--We are delighted to hear that you enjoyed our convenient location near Orchard Road and found the proximity to the subway station beneficial. It's wonderful to know that you were very satisfied with the spaciousness of your room and had a lovely time with us.--Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.--Kind regards,--The management of Oakwood Studios Singapore

住宿方回覆: Dear Valued Guest, ---Thank you for sharing your perfect-rated review! --We are delighted to hear that you found the apartment comfortable and enjoyed the balcony with a good view. --- It is wonderful to know that our location, being very close to Orchard Road and Paragon shopping mall, added convenience to your stay with many food options and supermarkets nearby. ----We appreciate your feedback regarding the MRT station's distance and are glad that the numerous bus options on Orchard Road provided you with convenient transportation. -----We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Oakwood Studios Singapore

住宿方回覆: Dear Valued Guest,--Thank you for staying with us at Oakwood Studios Singapore and for taking the time to share your feedback.--We are sorry to hear that your experience did not fully meet your expectations. While we understand that Singapore can be an expensive destination, we truly aim to offer our guests a stay that feels welcoming, comfortable, and well worth the value. –We regret to learn that you found the sound insulation below standard, and we sincerely apologise for any inconvenience this may have caused during your time with us.--Please be assured that your comments have been shared with our team, we are always looking for ways to improve the guest experience. Your honest feedback is valuable, and it helps us work towards delivering a better stay for all our guests.--We do hope to have the opportunity to welcome you back in the future, and provide you with a more comfortable and satisfying experience.--Warm regards,--The management team of Oakwood Studios Singapore

住宿方回覆: 親愛的客人， ---感謝您分享您的評論。 ---我們很高興得知您認為我們的服務式公寓性價比很高，並且與週邊星級酒店相比，我們的公寓面積更大。 ----很高興知道我們位置便利，距離烏節路僅 5-10 分鐘步行路程，為您增添了積極的體驗。 ---我們也很高興您發現從我們的位置搭乘計程車或地鐵很方便。 ---我們非常重視您的回饋，我們期待您再次光臨，享受愉快的住宿體驗。 ---謹致問候， ---新加坡奧克伍德工作室管理層