林納雅都市河濱度假飯店的評論

住宿方回覆: 尊敬的Stanna，感謝您抽空分享您在我們酒店的美好體驗。我們很高興聽到您喜歡我們酒店優越的河畔位置，這裡不僅環境寧靜，而且交通便利，靠近市中心。感謝您對我們裝潢和維護標準的讚賞；我們致力於為所有賓客營造溫馨舒適的環境。同樣令人欣慰的是，我們的團隊在前台和餐廳的卓越服務給您留下了深刻的印象。我們很高興您覺得我們的早餐美味可口，並且對我們午餐和晚餐的高棉美食——尤其是沙拉和湯——感到驚喜！您的回饋進一步鞏固了我們致力於提供高品質用餐體驗的承諾。此外，我們很高興您的客房在清潔度、寬敞度和便利設施方面均符合您的期望。再次感謝您的大力推薦！我們期待您下次光臨。此致，Lynnaya一家

住宿方回覆: Dear Huan Hai Qing Tian,Thank you so much for your wonderful review! We are happy to hear that you had such a positive experience at our Lynnaya Urban River Resort & Spa while you were visiting Siem Reap.It’s fantastic to know that you found our rooms spacious and comfortable, as we strive to create a relaxing environment for all our guests. We're also happy that our service staff made a warm impression during your stay here. We appreciate your compliments about the cleanliness of our swimming pool and the breakfast variety—we're always looking for ways to enhance our offerings, so your feedback is invaluable!Thank you once again for sharing your thoughts with us. We look forward to welcoming you back for another great stay!Best regards,Management team

住宿方回覆: Dear Bing,Thank you for your feedback! We're thrilled to hear that you enjoyed our service, and we appreciate your understanding regarding the noise issue. We’re happy to inform you that we've addressed the situation, and it’s now much quieter with no more late-night singing. Your support means a lot to us! Looking forward to welcome you to stay at Lynnaya Urban River Resort & SpaBest regards, Management team

住宿方回覆: Dear Phireak P.Na,Thank you so much for your wonderful feedback! We're thrilled to hear that you love our place and appreciate its convenient location. It's great to know that we could make your experience enjoyable. We look forward to welcoming you back soon!Best regards,Management team

住宿方回覆: Dear valued guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are pleased to hear that you found our environment, sanitary conditions, value for money, and breakfast offerings satisfactory.We sincerely apologize for the inconvenience you experienced with the language barrier at check-in and in the restaurant. We understand how important it is to feel welcomed and catered to during your stay. Rest assured, we will address this issue with our staff to ensure better communication options are available for all guests in the future.Your feedback regarding the lack of Chinese text on the menu has been duly noted, and we will work towards providing a more inclusive dining experience for all guests.We appreciate your support and understanding as we strive to improve our services. Please do not hesitate to reach out if there is anything else we can assist you with during your next visit.Warm regards,Hotel Management Team

住宿方回覆: 尊敬的客人， 感謝您抽出寶貴時間提供回饋。我們很高興聽到您對我們酒店的位置和美麗的環境表示讚賞。然而，您對門和餐廳服務的體驗不符合我們努力提供的標準。您的安全和滿意對我們非常重要，因此對於由此造成的任何不適，我們深表歉意。我們正在根據您的回饋立即採取行動改善我們的設施和服務。我們希望將來有機會歡迎您再次光臨，為您提供更好的體驗。 此致， 沙迪亞 總經理

住宿方回覆: 尊敬的貴賓，感謝您的好評！我們很高興您能夠享受升級的客房和我們友善的前台服務。對於蒼蠅帶來的不便以及屋頂酒吧的計費問題，我們深表歉意 - 這沒有達到我們通常的高標準。您的回饋肯定會傳遞給我們的團隊進行改進。最好的，沙迪亞

住宿方回覆: 尊敬的客人， 非常感謝您在入住我們的度假村後與我們分享您的體驗，您的評論對於我們糾正我們的弱點以提高我們的服務提供更高的標準非常重要。我們正在不斷努力...期待您再次入住 Lynnaya... 您忠誠的， 林納亞家族

住宿方回覆: Dear Feiyangrensheng,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our hotel's prime location, spacious accommodations, and the quality of our breakfast offerings.Your satisfaction is our top priority, and it is wonderful to know that we met your expectations during your stay. We strive to provide a comfortable and enjoyable environment for all our guests, and feedback like yours motivates us to continue delivering exceptional service.We look forward to welcoming you back in the future!Best regards,Lynnaya's family

住宿方回覆: 親愛的卡羅柳揚， 非常感謝您推薦我們入住我們的度假村並分享您的美好體驗。期待您再次入住這裡。 祝你今天過得愉快 此致， 林納亞家族

住宿方回覆: 非常感謝您與我們分享您的美好體驗，我們很高興您住得愉快並對我們提供的服務表示讚賞。我們期待再次歡迎您。 您忠誠的， 林納亞家族

住宿方回覆: 尊敬的Danat，感謝您抽空與我們分享您的回饋。我們很高興聽到您在入住期間對我們優越的地理位置、優質的服務和舒適的住宿環境感到滿意。我們始終致力於為賓客提供積極的體驗，我們很高興得知我們達到了您的期望。我們希望未來有機會再次歡迎您，並再次為您提供愉快的住宿體驗。此致，管理團隊，

住宿方回覆: 尊敬的客人， 感謝您的評論，我們很高興聽到您喜歡我們的位置、員工和清潔度。感謝您的 4 星評級！ 您忠誠的， 林納亞家族