莫瑞山貝斯特韋斯特至尊精選飯店(The Hub Murray Hill, BW Premier Collection)

Convenient

I did not like this hotel at all. First, they don't tell you that they do not clean the rooms every day. I did not stay the second night, after learning that you have to request housekeeping. This is their COVID policy, which I was not informed of at check in. Common sense, if you want to keep COVID, the flu, etc. from spreading keep the facilities clean. That includes the guest's rooms. This is just a way for the hotel not to spend money on having people clean rooms. Second, there was some dark hair on the bathroom floor that was not mine. I don't have dark hair. The items they supply in the room are cheap. Third, the complimentary breakfast provides an instant coffee machine instead of a good cup of coffee. WILL NEVER suggest this hotel!

I was so excited to stay here until the second I arrived. Not the cheeriest front desk but that’s alright, ants in the hotel room and a stain on my bed. A random black towel mixed in the all white bunch so clearly someone left it. The “breakfast” offered was grab and go with very few options and wasn’t “served” as mentioned. I went to go eat and no one was at the front so I couldn’t even get anything. Fire alarm went off at 6:45am and we were never told why or if it was safe to go in. Highlight was our waitress at the bistro who was awesome.

No rooms available at 3pm check in time

requested maintenance to correct eqpt that was not working was NOT repaired even after multiple request.

Room door was stuck and hard to open