斯勞特莊園旅館(The Slaughters Manor House)

首先，我們標記這是蜜月住宿，但完全沒有歡迎您蜜月住宿的姿態。 我們在鄉村地區預訂了每晚 310 英鎊的豪華客房。他們允許我們提前入住，但他們甚至不給我們寫蜜月住宿卡或其他任何東西。 我們以每人 80 英鎊的價格預訂了餐廳，但菜單與網上顯示的完全不同。這根本不專業。 他們的前台對中國人也不友好，工作人員有等級感。我對此感到厭惡。 唯一好的是早餐。 謝謝。

We had booked a weekend stay in January, with a package that included the room, cream tea, dinner and breakfast. We paid for this to be fully flexible due to a health condition. Well within the amendment/cancellation window we called to reschedule due to a flare up of said health condition, only to be told that there was no availability for us to have that package at a future date. There were plenty of available rooms, they were just not going to honour the deal at which we booked it. The offer was for us to pay more, to get a different package that didn’t offer the same amenities. This is absolutely ridiculous - that’s like buying a voucher for something then coming to use it and not being able to. The one night stay was due to be over £500 so the package in question was hardly cheap. You expect a helpful and honourable service when you are spending this kind of money. It is also not clear upon booking that the ‘flexibility’ is not actually flexible at all… We’ve cancelled the whole thing and will book elsewhere because I can’t justify spending any more money and it not having the things that were included upon booking. They offered us a complimentary room ‘upgrade’ but looking online the room is exactly the same with slightly more floor space, why not just put us in the same room type and offer us the cream tea etc. we originally booked? We were also expected to pay more for this so baffled about how exactly this is ‘complimentary’. Lots of other beautiful places to stay in this area so wouldn’t bother here personally.

我們是在 Slaughters Manor House 為 Jenny 和 Andrew 舉行婚禮的 DJ。工作人員在整個過程中都非常樂於助人，而且非常出色！一切都計劃得很好，我們得到了很好的照顧。場地本身令人驚嘆——美麗的場地，教堂就在隔壁。我們期待很快再回來！

Comments fed back to the hotel. In summary - food excellent, service very poor and entertainment poor, and hard to see that this was as advertised. I’m guessing they tried to cover up operational issues this weekend and failed. If they didn’t and this is the standard for the price, then they’re way overpriced.

在我的大生日之前，我們在斯勞茨莊園酒店住了兩個晚上。一切都很完美！房間很漂亮，一塵不染，酒吧區很棒，工作人員很棒，非常友好，總是很樂意提供幫助。我們住得很愉快。我們會回來的

We just spent a week in the Cotswolds and it would be last on our list for dining. We had a group looking for a place to gather, and from booking to billing to dining, they were incredibly difficult. From staff to food to facility it all seems arrogant, stuffy and unaccommodating. There are lots of great places in the Cotswolds, I would skip this one.

I stayed in the Charlotte room last week. It cost a lot of money and was a good experience until I noticed in my friend’s room Maela that her emergency escape route was through Charlotte. No one had told me that my bathroom and bedroom were the escape route for most of the top floor rooms. I mentioned this at reception where the receptionist assured me this was not the case. Access to the fire escape was via a different door. This turned out to be a fire door into my bathroom which then gave onto the bedroom then the fire escape. So she misled me. I asked to be assured that the hotel would warn Charlotte residents that they were to be invaded in the event of emergency. The receptionist could not provide that reassurance. The manager was away at a funeral and this assurance was above her authority. The manager would surely email me on his return. He hasn’t. Three complaints: 1) no indication that I was lodging in a fire escape for over £300/night 2) told that this was not so. It was. 3) assured that manager would respond to my concern that other Charlotte residents would be warned. He hasn’t. Pretty shoddy service for over £300. Please be aware. They apparently don’t give a damn.

在上次科茨沃爾德之旅中參觀了這座莊園後，我夢想有一天能住在那裡。那一天在 2023 年到來，並沒有令人失望。從美麗的庭院和莊園本身到寬敞舒適的臥室和出色的工作人員，這裡擁有一切讓人想要的一切，讓您的住宿成為難忘的經歷。下斯勞特 (Lower Slaughter) 非常古雅，是您遊覽附近其他村莊時駐足的好地方。距離水上伯頓 (Bourton-on-the-Water) 僅 8 分鐘路程，步行或開車僅需幾分鐘即可到達上斯勞特 (Upper Slaughter)。

Fine dining at its best had great food here and service was excellent from Chris and Connor the restaurant manager was lovely also the picture gallery is great on the walls of the hotel of who's who in the entertainment world