1)Including me and other more than 20 peoples waited for more than 5 hours for check in process, even though I have confirmation of booking and prepaid. Hotel management team were not able to arrange room. Response from reception staff was “No more rooms available, don’t know about your booking confirmation“. One of them said they don’t have enough housekeeping staff for cleaning., even after room allocation we waited for 3 hours for cleaning up the room.Not responding to Telephones! Never expected from a 5 star Hotel.
2) complementary break fast was below average similar to 3 stars hotel and restaurant ambiance and dining furniture were just like dormitory!
翻譯
Hazem
入住於 2023 年 12 月
其他
3.0/5
發布於 2023 年 12 月 17 日
The hotel is clearly outdated but reasonably maintained. Rooms are far different from what you see in pictures. The beds are incredibly comfortable and the aircon was amazing. I think it’s equal to two or three stars max.
翻譯
Khaled
入住於 2024 年 2 月
商務出差
3.0/5
發布於 2024 年 2 月 9 日
The room is spacious, the standard room consist of a bedroom and a small living room , but the furniture is old and over used. The bathroom is very old and needs a total renovation.
翻譯
Zubair
入住於 2022 年 5 月
其他
2.0/5
發布於 2022 年 5 月 6 日
Worst Hotel staff I have ever experienced ..
I waited for almost 5 hours from 3pm to 8pm but still no room provided and ultimately have to book new hotel
翻譯
????
入住於 2022 年 5 月
家庭出遊
1.0/5
發布於 2022 年 5 月 5 日
I didn't like checking in service & it was terrible.
Long que, no room was available on time, The staff are very nice & polite but the check in process need to be improved.
Facility is very nice. I like staying in this place.
Thank you
翻譯
Verified traveler
入住於 2021 年 11 月
其他
4.0/5
很好
發布於 2021 年 11 月 30 日
It was nice , TV chanels has to be update . NO SPORT CHANELS
翻譯
訪客用戶
入住於 2021 年 7 月
家庭出遊
0 則評論
1.0/5
發布於 2021 年 7 月 18 日
I booked for five nights and I surprised after my checked in that the hotel closed the swimming pool, gym and restaurant without any prior notice. I decided to check out after the first night but the hotel refused to return back the 4 nights that I didn't use and kept the balance as a credit. I am so disappointed.
翻譯
BELAL
入住於 2022 年 5 月
商務出差
5.0/5
超棒
發布於 2022 年 5 月 14 日
استقبال جميل و سهوله في اجراءات الدخول
وإقامة اكثر من رائعه ومناسبه للعوائل خاصه اللي عندهم اطفال لأن عندهم الاريكه اللي في الصاله تقلب سرير
اثاثهم جدا جميل
وهدوء في الفندق
يعني بأمانه راحه
翻譯
NAIF
入住於 2022 年 5 月
其他
3.0/5
發布於 2022 年 5 月 6 日
الاستقبال كان للاسف مزدحم ولا يوجد الا شخص واحد واعداد الضيوف كثيره والانتظار اكثر من ٣٠ دقيقه