瀋陽瀋陽站希爾頓歡朋飯店是希爾頓旗下的中高端飯店品牌,飯店位於遼寧省瀋陽市和平區中華路28號,是和平區核心區域之一。飯店緊鄰太原街萬達廣場商圈、中興商業大廈、瀋陽百盛,毗鄰瀋陽站地鐵站。飯店設有各式溫馨舒適客房及套房,獨具希爾頓歡朋特色的“HUB”大廳,集聚會、休閒及商務功能於一體。多間舒適客房使用美國“ Hampton Bed”標準的舒達雙專利床墊和生態認證床上用品,並採用希爾頓專用“Peter Thomas Roth”衛浴用品。集健康格調的歡朋餐廳,樂動健身房,可容納100人的精英會議室和恰到好處的知己服務,使顧客享受到高品質的快樂入住體驗。
VVSTGood location, near to Shenyang Imperial palace and other attractions. Easy to reach by subway🚇, Huaiyuanmen station is the nearest station but you need to navigate to get to this hotel. It is located on the inner road next to other apartments. Once you come out of Huaiyuanmen station, Exit B, U-turn and you will see the main gate to Imperial Palace.Walk across the street into the main gate, keeping to your left. This is the inner road...walk along the road for 200m or so, you'll see a BBQ restaurant in your right and a gated parking area next to it. The hotel is just beside this restaurant. It's easy to travel around using public buses too.
The young pretty lady reception at the front desk was very helpful and courteous.
We stayed here for three nights. But our key card was deactivated on the second day which I don't understand why. The bearded guy, probably the boss activated the card for us after we came downstairs again. Then the next issue was when we opened our room door we were shocked to see that the room was not made up at all, although we had hung the signage at the door before we left in the morning.We came back in the evening, tired after one whole day of touring around Shenyang to find a room not made up and no replenishment of water and basic amenities. We had to go downstairs again to lodge the complaint and he was rather defensive, saying that I should have requested for making up the room at the front desk, in which I asked him what's the use of the signage card for. Thereafter, he took some time to replace the towels, bottled water and other basic toiletries.
In another review by another guest, this bearded guy was mentioned as a humorous man. However, I was taken aback by his comments including mentioning that we drink so much water when we requested for two extra bottles of water. FYI, we have been given lots of drinking water all the while when we stayed in China hotels. This is the 10th hotel that we are staying at during our 20-days trip to North Eastern China.
The only negative remark is the cleaning service in this hotel is unsatisfactory. Although, the next day the room was supposed to be cleaned, I had to pick up the hair and rubbish that was blocking the water outlet and also some food droppings on the carpet.
We're grateful that the hotel management upgraded the room for us. It would have been perfect if they looked into improving their cleaning services and responses to hotel guests.
Thank you for the spacious room.