66 評價
雷克維爾因特拉肯旅館
索爾茲伯裡|距離Sharon Historical Society8.19km
Arrived to find the Reception area being completely renovated -- fair enough, but there was no signage to indicate where to find the temporary reception, which was in a makeshift corner of a conference room and neither clean nor inviting. Very young, rumpled staff were friendly but completely inexperienced and unprofessional. No elevator to get our heavy bags to our room, and no reason why. Was told by Sarah (?) that the included continental breakfast would feature 'pastries, yogurt and fruit'; the next morning, we were directed instead to a platter of pre-wrapped slices of banana bread in a basement lounge area. That was 'breakfast'. We said this was unacceptable and the young chap on reception agreed, but had absolutely no apology nor insight as to why this was the case. Despite a spacious, clean and well appointed bedroom, the entire experience was rather a shock and certainly a disappointment. The Interlaken has been a feature of the Lakeville landscape for decades, and I expected far more than this.
很好
98 評價