克利夫蘭紅屋頂客棧 - 梅迪納(Red Roof Inn Cleveland - Medina)

They didn’t refund my $100 deposit until I called them few days later. Their drive-through is too narrow that caused some damage to my car.

Room was maintained..but the drain in the shower stall needs replacing. The staff was both helpful and accomodating.

The property is old and a little musty. The heater/cooling in the room was very old but worked okay, the door was filthy and dingy, the walls and bathrooms could use some TLC. The water pressure is alright, plenty of warm water for a nice long shower. The towels resemble course sandpaper and are very small. Few amenities if any, but for the cost I was fine with the stay. Would stay again if needed but wouldn’t seek it out.

Management of hotel needs to take a course in English. Desk clerk was very hard to understand, and lacked any trace of tact. Otherwise you get what you get with a no-frills hotel. Soap and amenities were designed for use by a new born, stalk about skimping pennies!!!!!

Owners/operators very friendly. Room nice with comfortable bed and updated. Only downside, bathroom areas need updated. Coating on tub peeling and toilet so small and low. Countertop nice, but too low. Great stay overall.

The staff at the Red Roof are gems and very customer oriented. After some trouble with my bank they offered a compromise to allow me to stay, rather than deny me. The room itself was comfortable and well kept, the bath was fine if not for a few dirty sports here and there that you can overlook. Sadly this IS a motel after all, so if you intend on staying there without a car, you are going to be mostly stuck, as you're right off the road with nothing interesting around you, so keep that in mind. Overall, a very pleasant stay, and I wish the staff all the best for their future endeavors.

Hadn't been to a motel in a while. My granddaughter thought it was neat we could pull right up to the door. We had trouble getting the air conditioning to a satisfactory level. It was rather humid in the room even though it had cooled off outside.

The room had a bad smell. In the morning, there were bugs in the shower. Overall, the room just seemed very dated and the property run down.

You canceled my reservation. Southwest canceled my trip and lost my 1st day of reservation..i had to pay a day that i didn't used. Very disappointed of everything.