意大利四城9晚自駕遊,fendi是最差的體驗,除了位置好找出門就能逛街以外,我客觀得説沒有一樣值得的。但是位置大家也請注意,這個地方是屬於羅馬的限行區域,很多車子是進不來的,我們訂的送機車子就進不來,無奈因此回國那天臨時讓酒店給叫taxi。結果幺蛾子就來了:前台幫叫了以後跟我説7-8分鐘到,結果等到15分鐘的時候車子還沒來,我繼續問,跟我説5分鐘,於是又等了10分鐘來了一部taxi,保安上前溝通了一下不知什麼原因車子就開走了。我看不對頭我跟他不用叫了我自己叫,於是我走到100處的另一個街口叫了一部車子回來。我們準備拿行李走了,前台把我們攔住説她叫的車子已經到了,此時距離我叫車的時間已經過去半個小時,我説不用了我們用自己叫的車。結果把我行李攔住跟我説:不可以!因為她叫的車已經到了,否則需要賠償司機費用。我説那我叫的車呢?她凶神惡煞地説她沒有辦法,你們不能用自己叫的車。因為怕飛機晚點我們無奈之下坐了酒店叫的車。因為讓我們叫的車子等了太久所以我給了他5歐的小費。請攜程向fendi集團反應並且投訴這位一樓的前台。
另外fendi酒店的設施配不上它的價格,我們訂的二大一小(五歲)的套間,近9000每晚的價格,加的一張小床竟然塌了三次,非常簡陋不穩定(圖一)。2號房浴室的洗手盆水龍頭像噴泉一樣,一用就濺到池子外。
酒店一共就7個房間,像小作坊,二樓前台check in 一共就一個人,我剛到的時候就跟我抱怨説她今天累死了,check in check out 都是她。
酒店體驗一次就夠了,不用再來,我替大家體驗過了,別來了!
Uma experiência ímpar com a alma da marca italiana que leva o nome do hotel. Design incrível e decoração elegante, para a pequena propriedade com apenas 7 quartos. Excelente localização, embora isso seja um problema de acesso, quando se tem uma maratona acontecendo no centro da cidade e a gente não consegue acessar o endereço com o carro. Demoramos mais de 2 horas para conseguir entrar no espaço que estava todo bloqueado pela polícia local no domingo. Mas entendo que não é um problema causado pelo hotel em si, claro. A suíte que ficamos era bem espaçosa e linda. Cheia de mimos. Adoramos! Nossa única observação foi em relação ao café da manhã, servido no restaurante Zuma, que fica no mesmo prédio, com apenas uma atendente, e com os pedidos servidos diretamente na mesa, que acabou demorando mais do que o desejado. No geral, foi uma ótima experiência.
翻譯
cristinariofrio68
入住於 2024 年 7 月
家庭出遊
10/10
超棒
發布於 2024 年 8 月 26 日
Great Hotel, new decor, confortable to the max! Wonderfull staff, excellent amenities! In the middle of Rome, alltogerher a woderful experience. Great if you like new decor and brand new everything. It was a great experience, lovely Fendi palace.
Un posto veramente chic da tener presente per una piacevole vacanza nella città eterna . Le Camere sono eleganti ,pulite e dispongono di ogni confort , la posizione della struttura è centrale e a pochi passi da una delle strade più belle di Roma. La colazione ricca e saporita è servita in una location davvero suggestiva . Lo staff è sempre professionale, garbato e attento ad ogni richiesta del cliente . Vi sentirete accolti da una grande famiglia e coccolati grazie alle loro piccole attenzioni come ad esempio un piccolo dolcino al vostro ingresso nella camera, una camomilla calda prima di dormire , cioccolatini deliziosi lasciati accanto al cuscino al termine della pulizia della stanza e molto altro . Sono piccoli accorgimenti che a mio parere fanno la differenza! Tornerò sicuramente e mi sento di consigliarlo con piacere .
翻譯
訪客用戶
入住於 2024 年 1 月
夫妻/情侶出遊
2.0/10
發布於 2024 年 2 月 29 日
This place really doesn't suit the name of the brand.Only the male staff carrying our luggage was good, both the staff were bad and the services of the hotel were very inadequate. There is only one restaurant in the hotel. Frankly, we were hungry in the hotel. And the room we stayed in was not nice at all.When they came to the room cleaning, they hung the bathrobe that we threw on the floor because it was dirty, and when we looked, the dirt stains were all on the bathrobe.I am a famous person in my country, I have more than 1.5 million followers and I have visited 17 countries and I am in love with Italy but I will not recommend this hotel to any of my friends or family.Very poor service and disappointment
Staff eccezionale i due receptionist gianluca e una ragazza che faceva turno di pomeriggio sono stati davvero bravi in tutto. Camera comodissima interni e confort eccellenti una delle migliori dormite della mia vita Grazie ragazzi M
翻譯
Pierre S
入住於 2024 年 7 月
家庭出遊
10/10
超棒
發布於 2024 年 8 月 20 日
We stayed in two rooms at this hotel and what can I say, it's really amazing. Very private, luxurious and unique. The setting is unique, the terrace is unique, and the decor OTT. It's true that the breakfast is probably not the best you can around, but with the rarest omission of a few places in the world (where breakfasts are so awful to my taste buds that I prefer the occidental version), this is always true. Treat yourself, go there.
翻譯
訪客用戶
入住於 2024 年 7 月
其他
10/10
超棒
發布於 2024 年 8 月 2 日
Beautifully located right on the corner and overlooking the parade of shops and Spanish Steps in the distance. We enjoyed the vibrancy of the area and also the restaurant /bar on the top floor! Breakfast in your room and exquisitely designed rooms! Get corner suite 7 its the best!!
翻譯
訪客用戶
入住於 2024 年 2 月
家庭出遊
10/10
超棒
發布於 2024 年 2 月 29 日
Many places pride themselves as "home away from home". This one is. It does not feel like a hotel, as it only has a few larges suites on a single floor, with no hotel-like atmosphere. The design is stunning, and the location cannot be better. While not a hotel, service is limited but excellent.
翻譯
訪客用戶
入住於 2023 年 9 月
夫妻/情侶出遊
10/10
超棒
發布於 2023 年 10 月 2 日
I stayed at the excellent Fendi Hotel. Suite number 5 was large, spacious, well equipped with all the luxury required for an excellent stay. I couldn't asked for a better location. On Via del Corso Street. In front of the Spanish steps, walking distance to everywhere. Excellent service, excellent breakfast on the rooftop. And the bonus, the Zuma restaurant is located one floor above.