智選假日套房飯店瑟西(Holiday Inn Express & Suites Searcy)

nice place to stay, was in the area on hunting trip, clean and close to lowes and a walmart and places to eat

We had a roach in the first room. The front desk was very receptive to switching rooms and gave us several options on the property but it’s hard to forget a roach on the wall. Unfortunately they couldn’t comp anything because we booked through ******* which was very frustrating! Service was overall amazing and the best part of the stay. The breakfast was pretty awful with stale bagels, English muffins, and biscuits. The ‘pancake’ machine produced cardboard pucks. Breakfast was a double thumbs down from the kids. Would not pay this rate to stay here again.

Staff was very friendly and helpful. Breakfast was delish!! Bathroom could have been a bit cleaner. I don’t think it was cleaned during my 4 night stay. Maybe this is to be expected.

This is my 3rd stay here. The front desk lady’s are always welcoming. Rooms are updated and clean.

carpet in hallways was in need of vacuuming. Black is a terrible choice for carpet cleanliness. Exterior paint was peeling in large chunks

The staff was nice, our breakfast good and our room comfortable. Rating knocked down a little for an inoperable in room refrigerator and in room phone.

Absolutely wonderful. The lady that checked us in Sunday night was tremendous. Friendly, efficient. Wonderful outdoor pool, free chocolate chip cookies, a great breakfast!!! Good workout room (2 treadmills, stair stepper, weights and a bike). This hotel is absolutely great for the price. Will definitely stay again. Absolutely what my husband and I needed for a quick night away.

The first room we got has no air. There was tape on the bathroom door where they had been painting. The smoke detector was laying on a chair.

I'll start by saying the front desk was very personable and professional. That's about the end of the positive things to say about the hotel in general. We've stayed at multiple IHE locations before so we weren't looking for a 5 star experience. The hotel needs maintenance and perhaps a new cleaning crew chief. It started with the hallways needing to be vacuumed. It was obvious from all of the loose debris that it had been a little while since it had been done. The bath in our room has enough issues that should prevent the room from being booked. There is severe mildew around the tub. The counters hadn't been wiped very well. It appeared the previuos guest had cut themselves shaving so there was something that looked like blood on the front of the bath cabinet. The toilet tissue roll is sitting on top of the toilet tank because the holder is missing. Apparently there had been a hook on the wall in the bathroom that is missing since some of the paint has been pulled off the wall. The tub stopper was unscrewed so it isn't working properly either. There were a couple other minor things but suffice it to say we won't be staying here again.