搜尋亞喀巴景觀飯店

「這是一家非常可愛的酒店，乾淨、舒適，工作人員温暖幫忙，服務非常好。岸邊就有美麗的珊瑚礁浮潛，也可以在酒店報名潛水，我們還去潛了沉船，非常 cool。我和先生很喜歡這裏。」

「We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!」

「Teeth brusher and paste and slipper not provided. Not convenient. Tried to call reception but all numbers not response. The rest is fine for short staying」

「酒店很漂亮,很大,但是游泳池很小,不愉快,海邊沙灘很小。工作人員很棒,樂於助人」

「酒店很好,保存得很好(除了健身房),工作人員非常友善和樂於助人。 如果您正在尋找游泳池休息酒店,在20分鐘的步行範圍內有更好的選擇,因爲這家酒店有一個小游泳池。 健身房沒有很好地保持重量,設備本身本來可以更好。」

「酒店不錯」

「這個酒店在大裝修,房間陳舊,不乾淨肯定,我入住了12個小時的飛行後超級累,一醒來使用衛生間發現裏面全是尿液和淋浴滿是看到的沙子,我3早上打電話給客房服務,我讓他們打掃,特別是我不能使用浴室,我不得不自己打掃,因爲他們不理我,早餐很棒,有很多不同的選擇,總的來說,我給它4/10,我不敢相信它有洲際專營權。」

「豪華的酒店!新裝修和環境!酒店的氣味令人興奮!牀上用品質量驚人,還有頭選擇。海灘上有白沙,但水清新。餐廳的早餐和晚餐都很棒。提拉米蘇比甜點家鄉好:)有個情況需要一個學位,酒店的醫生來幫忙,做了簡短的檢查。謝謝你照顧!」

「一切都很好,但沒有提供要求的問題面臨着,比如早上我和接待員聯繫,要求房間清理和換鞋子(已經打掃了,但鞋子卻沒有提供 ) 。 晚上,我要求提供鞋子和員工的答覆,我沒有提供」