4 star rating overall from me. There are imperfections, but I wouldn't read too much in to some of the recent very negative reviews. Located at the far end of Magaluf, towards Cala Vinyes, but within 10 minutes or so walk of the ”bright lights” of the ***** if wanted. I caught public bus A11 from the airport which takes around 40 minutes and drops less than a 10 minute walk away - all for the princely sum of 6.75 euros (that becomes cheaper if you tap on and off using a contactless card - but mine wouldn't work). A taxi is c. 50 euros. The beach is only a couple of minutes walk away out of the front door, albeit the slope / steps are quite steep and, not untypically for Spain, it appears the last couple of steps were never properly finished so have to be exited sidewards. We were a group of middle aged lads, occupying three rooms, one in block 2 (above reception) and two in block 1. The rooms varied but were all clean and tidy, TVs had a choice of UK channels, and (large refillable type) shampoo and shower gel were provided. My mini fridge was fully stocked (water, beer and soft drinks), but the other two rooms weren't (maybe because I'm a Hyatt club member and booked directly?). My safety deposit box needed a new battery that I had to follow up on day 2 for it to be fixed (they wanted me to be present to fix it). This hotel, that I suspect was born from amalgamation of 2 or maybe even 3 hotels, tries to be all things to all people - with clients ranging from young families with children, through couples, groups and the retired. It is large, with multiple pools, and a choice of food and drink venues were available (noting recent reviews about a slow start to the season, low occupancy and limited choice etc). Late afternoon check in was smooth and efficient for me, but I appreciate if bus loads arrive at the same time it could be lengthy. We were all inclusive and food and drink was generally good, albeit as others have noted, you need to keep an eye on things being fully cooked - we had to waste some under cooked chicken. Labelling was also an issue with some missing and others confused - baked beans labelled as ”small black pudding” being an example. See sample menus from Tapas and Burger ”Market Street” venues. We were able to use these ”specialities” at leisure, but I suspect they might be limited or need to be pre-booked in high season. There are some anomalies about what drinks are included - some cocktails are and others aren't. For example, Mojito is extra? The entertainment during our stay was mixed. The (newly arrived) team work hard, but things weren't perfect - the promised music quiz on our last night wasn't delivered for example. That said, the live singers weren't bad. We had a Beatles tribute band, and 90s retro live singers. The pools aren't heated, but were fine once you got in - the weather being mid 20's and sunny when I was there (9th to 13th May). Be aware pool towels need a 10 euro deposit, that can only be reclai
70 評價