聖克魯斯縣鄰近大盆地紅杉國立公園的飯店

優秀的度假酒店和鎮上最好的酒店。位於中央。美食豐富,靠近海灘,餐館,商店,徒步道,高爾夫等。酒店很好很乾淨。漂亮的花園和帶按摩浴缸的游泳池。

位置很糟糕。我最終在高速公路上找到了,出口沒有標誌,不得不經過一英里或更遠的酒店景點才能轉過身。Arriar在一條死衚衕上,變成了一個卡車停車場,很嚇人。晚上9點到達,前面的gal很友好。房間還可以,很乾淨,但有點舊。早餐幾乎什麼都沒有,沒有補充,不得不要求咖啡。再次,它很乾淨,但令人毛骨然。當我在白天看到外面時,我知道我永遠不會回去。

標準美式早餐、停車免費、旁邊就是加油站、吃飯購物方便。帶小孩中途停留，感覺很不錯。

員工的轉機很糟糕,他們不會尊重前員工提供的服務。我們預訂了大約35間客房,共2晚,他們可以說他們無法爲新郎新娘提供房間。他們說我們以每小時150美元的價格延長酒吧2小時,但後來改爲200美元,並說最近費率上升了。他們收取了500美元額外的“外帶酒精”的合同,我個人沒有看到任何外帶酒精,他們說他們告訴“某人”不允許外帶酒精,但沒有聯繫簽署合同的人。這不是私人酒吧之夜,所以誰知道誰帶了酒?另外,他們向500美元收取243美元的服務費,說這是27%的標準稅,加上111美元的服務稅,但說這不是服務稅?因此,我們還可以再向853美元加收853美元有一家開業酒吧,有那麼多食物。在我們付了所有飲料和房間後,要花$1254.44開業2小時,才能讓酒吧開着,真是令人無法容忍!另外,他們說酒吧會開到週五晚上11點,即使客人也是是酒吧,他們9點半關門。早上的早餐花了大約一個小時,因爲他們有1名廚師和1名女服務員,儘管他們知道我們有一個婚禮街區。他們基本上說太糟糕了,太傷心了。太沮喪了,太失望了!

很棒的地理位置，距離海邊也很近。購物便捷，是一個有文化，有風景的好地段。期待未來還有機會再次入住。樓下的中餐不錯……附近有流浪者，帶孩子的得注意咯

一切都很好,除了地板不是那麼幹淨,需要穿鞋子。

對於想要捕捉洛思加圖斯城市風采的旅客來說，貓咪花園旅館飯店是一個理想的選擇。包括New Museum of Los Gatos、Tangles Salon和Town Plaza都在短距離內，入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點，包括Monte Sereno、Healing Through Touch Massage和Iguana Galleries，旅客可以將行程安排的更加緊湊。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備和空調，滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好咖啡壺/茶壺和瓶裝水，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。您可以在大廳吧點上一杯，在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。如果您覺得在餐飲服務方面僅限於此，那麼周邊Forbes Mill Steakhouse（其他）的Seafood Risotto和The Happy Hound（西式快餐）的美食定會讓你大吃一驚，Campo di Bocce（義大利菜）也是不容錯過的美味。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。飯店設有會議廳，為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

對該物業及其工作人員非常失望。預訂時保證有一個特定房間(確認了2次)。去辦理入住手續時被告知房間被佔用。以同樣價格提供較小的房間(沒有陽台的房間沒有折扣),解決了類似的佈局套房,旁邊有陽台,而不是降級。託德不得不等待房間被打掃...,當我們準備好的時候會告訴我們...,因爲我們坐在登記處前面讓所有職員看到我們。一個小時後,問他們是否有房間,提醒他們我們換了房間,因爲我們的房間被佔用了,儘管他們答應了房間,他們說(用簡短的聲音)是的,已經準備好了一段時間了,我們原來的房間沒有被佔用,但是有一些“機械”問題。那是什麼?被佔領還是機械問題?爲什麼在我等了一個小時後,沒有一個職員告訴我們它已經準備好了?我們住的房間確實是一樣的平面圖,但是又黑又髒。地毯污跡斑斑,看上去又舊又破又髒。對於一個花了我們$640/night的房間來說,真是大失所望。此外,沒有 Valet 來幫忙拿行李,房間裏的設施很簡陋,沒有浴帽。房間很吵,但可以忍受。以這個價格,我希望它很豪華,高檔,工作人員會向後彎腰,使我們的經歷與衆不同。牀在靠近浴室的一邊下垂。不推薦這家酒店。

對於想要捕捉卡皮托拉城市風采的旅客來說，莫那奇灣飯店是一個理想的選擇。包括新布賴頓州立海灘、Thomas Kinkade Signature Gallery和Shark's Cove都在短距離內，入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點，包括Mark Brenis, DPM、Alvie S Hurray, DPM和New Bohemia Brewing Co.，旅客可以將行程安排的更加緊湊。客房內的所有設施都是經過精心的考慮和安排，熨衣設備在滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好咖啡壺/茶壺和瓶裝水，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

We stayed at this facility on March 10, originally with the intention of staying for one night only. The following morning, we decided to stay on for an additional evening. I went down to the desk at 11:10am on March 11, and the young woman behind the counter said that we should have informed them of our intentions ten minutes earlier (before check-out time at 11:00) and that as a result she could not offer us the room we were in. I asked her why, since the hotel seemed to me to be largely empty. In fact, during our conversation, she mentioned that there were only twenty new bookings for that evening. She then said that we needed to leave because the room needed to be cleaned, even though I assured her that we did not need it to be cleaned. I asked to speak to her supervisor, and she said that the supervisor was “on lunch” and again insisted that we leave the room. I told her that we would not leave the room until she clarified with her supervisor whether we could stay in the same room. She called her supervisor who said that it would, in fact, be possible to stay in the same room. I asked the young woman if she needed anything further, and I was then told that everything had been arranged, and we were all set for the additional night. At 1:25pm that afternoon, we received a phone call from a new supervisor -evidently after a shift change- who said that we needed to immediately check out of the room we were in. I said that our stay had been cleared with the previous supervisor. She said that she was the supervisor now, and therefore we had to leave. I said that I would not leave until she communicated with the earlier supervisor about the misunderstanding. She said that if we did not check out of the room, she would call the police who would arrive in 10 minutes. We promptly packed our belongings and gave our key cards to the front desk. Later that afternoon, the IHG (as well as Booking.com and Expedia) website advertised availability for that night of the type of room we had just vacated. All that needs to be added to this strange narrative is that we are IHG members, and have never such a bad experience in any of our stays at an IHG hotel.