比爾特摩爾套房飯店(Delta Hotels by Marriott Santa Clara Silicon Valley)

It's a beautiful, modern, and chic property with all the amenities one could need including a Starbucks. The staff is friendly despite not being 110% efficient. The location isn't great as there isn't all the much around.

It's a business trip this time, nice here

I arrived about 8pm for my one night stay for a work conference the next morning. The front desk attendant asked if I’d prefer to stay in a 2-queen room on the first floor because the king room required me to go outside. I took the room on the first floor and it was nice but basically in the parking lot so it was a little weird with people walking by my window while I was getting ready in the morning.

The employees at the lobby were not very helpful with our arrival. One of the card machines was broken and kept saying that the card was declining, so I had to go back out to my car to keep getting new credit cards to use. The lady who was “helping” us through all this had a snarky attitude and did not really seem to know what she was doing. Overall it was a good stay, but just started out a little rocky.

Recovering from surgery without their A/C working. Incredibly hot, and the noise from the A/C fan would wake us up hourly as it sounded like a door slamming. We requested help but we were told it’s a maintenance issue and they’re not available nor are they on site at this time.

The room assign was nice and clean, yet it had a weird smell. The worst part was a motion sensor activated bright light in the bathroom. Every time the bathroom was used in the middle of the night, the light activated. The prepaid breakfast was poorly excecuted and took too long for the few people waiting. Pros: Nice and clean hotel, Cons: additional charges for parking and breakfast, plus the super bright light.

Nice hotel in good neighborhood but amenities were misleading. The dining room and bar area had no table service. Guests have to stand in line to order either food or drinks and the prices charged were in line with full service “fine dining”. Early in the evening we had an appetizer, cauliflower bites which were goid, served with stainless silverware. Later that evening we ordered a Caesar salad with barely any dressing that the spices overpowered the taste, and was served with plastic forks. Tables were not cleared till close to closing time. It was an evening of a football game but feel the management could have prepared better.