44 評價
TRS伊維薩飯店-僅限成人
聖安東尼波特曼|距離Ibiza Day Sailing1.47km
First and foremost, a lovely hotel with fabulous sunsets from the roof top bar and some amazing DJs playing their sets. Whilst we believe it has a great concept, we definitely feel we are here at the end of the season. There are 3 restaurants and generally the Food is ok but definitely some recycling of food and I think, every day very similar. What is exceptional here are the desserts which are a league above everything else served in all honesty and are to be highly commended. This is an all inclusive hotel for adults so the bar is always going to be busy but at times, they were overwhelmed and empty glasses and cups were not collected and still on sun beds, walls and floors the next day. Tonight is my last night and I waited 10 minutes to be served at the gaucho bar to be given corked wine sadly. Some staff are obviously too busy i.e bar staff but it seems that others sit looking bored (pool attendants) or spent hours on instagram.( butlers) There doesn’t seem to be a team approach to ensuring guests are looked after properly and everyone helping out when needed. Sadly, I think what is lacking here is that there are no management staff visible or checking on the environment or checking in on customers and their experience. This hotel could be great and definitely could be worth 5 stars but needs managing properly with more attention to detail I feel. Overall an Ok experience but would I come back…. I don’t think so.
滿意
63 評價