波多黎各喜來登娛樂場度假村飯店

很棒的飯店！地理位置優越，去哪裡都很方便，周圍有很多餐廳！

我們一家四口在這裡住了一晚。門可以用房卡打開，但關不上（維修人員得去修），沒人有時間修。地毯太髒了，需要吸塵。浴室地板上的角落似乎有頭髮被掃了下來，然後就留在那裡了。最糟糕的體驗（SAD）…

Excellent experience,amenities and personnel

Excellent

IT SUCKS.

A/C kept room cool but initially was too cold. Unable to warm up without use of outdoor air, no heat. Staff helpful person-to-person but not with response to calls. Request for additional towels, issues were not completed. Food was average but multiple options and walking distance to the T-mobile district. Front desk staff did not make you feel special.

Starting with the check in process, it was chaotic to say the least. Rooms were not ready by check in time and the excuse was they had big groups coming in and out, isn't this a convention center hotel? Big groups are expected ALWAYS! The front desk staff (specifically Diandra) was not friendly and/or helpful despite the situation. I reserved a high floor balcony room and had to compromise for a lower floor otherwise we would had to wait 2 additional hours. Finally, I was able to get my rooms by 6:40pm. The only compensation was resort fee waived, really? Not coming back for sure after my planned girls weekend was ruined, missed dinner reservations and the mood was spoiled.

El desayuno nos encantó, pero no era gratis . El personal del restaurante donde nos dieron el desayuno fueron muy amables. Todo el bufet fue muy rico. Nos encantó la ubicación, cerca de TMovil, lugar con muchos restaurantes, cine y música.