It was lovely and clean. The staff were very friendly. The hotel is only a short walk from the Bart station, hop on hop off buses and street cars. As a 1st time visitor to USA on a tight budget, this place is great. I have booked my room again for the night before I catch my flight home to Australia.
The hotel was clean staff was efficient the hotel looks like they are working on making it better like remolding. The windows I think should have a protective screen on the outside because if a family with young children had the room we were in (401) I was able to manually open the window and someone can easily fit their body outside and have a horrible accident.
This is a below average inn. The whole hotel smell really bad. I will not recommend unless your budget is tight. The location is good, near union square.