卡薩·萊·莫納卡舊金山(Kasa la Monarca San Francisco)

No toothbrush or toothpaste given, however, they have a 24/7 virtual live chat which are able to be assist on most matters. if unable, they try their very best to accommodate or source for replacement, such as a broken shower curtain. Basic facilities, they have a common lounge which has a fridge and freezer and microwave oven which is accessible from 6 am to 10pm. Very clean place.

Schönes großes Zimmer, bequemes Bett, gute Fenster, dadurch nicht laut, trotzdem zentrale Lage.Tolle Küche, Waschsalon und Lounge im Untergeschoss. Einziger Wehmutstropfen: Es gibt überhaupt keine menschliche Rezeption mehr, dadurch auch keine Gepäckaufbewahrung, die Möglichkeit, Fragen zur Umgebung zu stellen, oder schnelle Abhilfe, wenn z.B. wie bei uns plötzlich eine Steckdose ihren Geist aufgibt

If you’re looking for a hotel, don’t choose this property. This is nothing more than a home stay and I was highly disappointed. I really did not appreciate the deception behind labelling this as a hotel, had this been labelled as a home stay my expectations would have reflected this. There is no front desk, you are send an email with codes to open your front door and room. There is no cleaning service, one can be arranged for an additional fee. This has never been the case for any hotel I have ever stayed at, this is the whole point of staying at a hotel as opposed to a private stay. They try to hide behind the excuse that the have a virtual front desk and any questions can be answered there. I’m sorry but this is not as quick or efficient as having a real person at the front desk to talk to. There is only one towel per person provided for your entire stay, and the quality of these was terrible. So they did not dry very quickly and become quite gross very quickly. The cherry on the top was when we asked if there was a place we could store out luggge as we were required to check out at 11am but our flight was not until late at night. First we were told they did not provide these services and then were told they would do so at a fee of $50 for 3 hours or $90 for 6 hours. Never have I stayed at a ‘hotel’ that didn’t provide this service, let alone charge extra no at such an excessive rate. Would definitely not recommend.

Kasa La Monarca is centrally located making it a very convenient place to stay. Overall it was a great experience and we will stay there again when coming to town on business. The beds were comfortable and the rooms felt clean! The pictures of the common spaces are all sparkly and the actual needs a little polishing but nothing too offsetting. I know homelessness is an issue all over but it did feel a little sketchy around the hotel after dark.

Kasa La Monarca 位置便利，非常好。沒有接待處，因此您會在抵達前 24 小時透過郵件收到門禁密碼。 當您透過電話或電子郵件聯繫支援人員時，他們非常友好、細心。字面意思是 24/7。比許多配備人員的酒店多得多。 地下室有一個設備齊全的廚房、休息室和會議桌——做得非常非常好。 我強烈推薦這家酒店。

這個地方真的很好。但是沒有工作人員歡迎，也沒有幫助解決問題。我們從來沒有在身體上見過任何人。我們通過短信提供 24 小時服務，我們使用了幾次。這是因為散熱器發出瘋狂的噪音並且很熱。如果您因為噪音而入睡，我們每天早上都會很早就醒來。他們嘗試了幾次，但每次都沒有改變。我們要求賠償，但每次都被斷然拒絕。此外，儘管我們住了 9 天，但從未為我們提供清潔服務。服務水平遠低於您對一家以四星級為榮的“酒店”的期望。

我們要求提前入住，但我們看到的狀態都是待處理。他們本可以反應更積極。我們喜歡密碼門鎖，因此不用擔心丟失卡鑰匙。卡薩的位置非常好。我們步行去了很多不同的餐館；所有這些都非常好。房間應該進行地毯清潔，但床很舒服。我們會毫不猶豫地再次住在那裡。

電視信號很差，浴室裡有一雙臟襪子。房間2人只有1條浴巾

這個地方很棒——舒適、乾淨、 方便的。街道上的交通可能會有點吵，房間會變熱或者不打開窗戶。床非常不舒服，太軟了，我在床的不適和街道噪音之間幾乎無法入睡。價格物有所值，但如果你是一個淺睡者或特殊的睡眠者，它會在其他方面讓你付出代價。