希爾頓歡朋飯店-聖安吉洛(Hampton Inn San Angelo)

Fine

Very nice stay. Very clean. We did not stay for breakfast, but it was included. Would definitely stay again.

Our sheets did not fit the bed and they just kept popping off all night. The shower drain did not drain properly, we had to turn the water off mid shower to let it drain then resume the shower. The shower was all chipped and rusted. The room was dusty and we had big black beetles all around the floor. Definitely will not stay again.

Everything was great. The front desk staff was great. Ashlee at check in sent text messages to make sure my room was up to par and offered further assistance should we need anything. The lady at check out was friendly as well. She made sure my dogs got a treat before we left the hotel. Breakfast person in duty was good too. She made sure everything was refilled and grabbed some extra bagels for me from the back. It was a good stay and I appreciate the hotel being pet-friendly. I will utilize the indoor pool next trip. 🙂

It was very comfortable very clean good breakfast

The property was clean and smelt good. We were informed upon checkin there were no pool towels available at the moment but they would bring them out when done. We decided to go anyway and set the room temp up so when we returned the room would be warmer. The towels were not ready. We walked back to our room soping wet to a cold room that doesnt have a working heater. When we told the front desk she informed us the hotel was sold out and nothing they could do. We requested extra blankets, they came up 30 minutes later, doenst seem long unless you have two children shaking from the cold. Last the tv glitches, and we dont have enough towels in the room. We do the drive between texas to New Mexico or Colorado 2 times a year always stopping along the way. we will never stay here again, the lack of urgency or recommendation for the room temperature and towels had made us think it would have been better to drive straight thru.

Upon check in there was not enough bed linens or towels laundered to supply our room properly. We had to wait two hours, for them to be cleaned, so they arrived at 9PM. The pool is dirty and full of rust. The following day, the water to our room was disconnected due to a plumbing issue in their building. The sofa bed was miserable, bar jabbing your back…you could feel every spring. Awful. We ended up leaving mid day even though we were supposed to stay another day. The staff acted as though we should just be ok with the fact that their was no water to our room, and just understand that it was being fixed within “a few hours”. They did not offer to change us to a room with water. However they did refund our fee for the room in full. The staff member that did that acted as though we were being unreasonable and was not super kind…nor apologetic for the no water issue.

This was a last minute booking for a family get together and this hotel was chosen for location. Though it seems to be an older hotel it was well appointed, clean and comfortable. The staff was very friendly and helpful so we will choose to stay here again.

The room was nice but plumbing maintenance poor. The sink didn’t drain properly and the bathtub faucet dripped non stop. Earplugs necessary. Breakfast was good with very friendly attendant. We thought $50 for a pet steep.