奧勒姆大飯店及度假村(Aureum Grand Hotels & Resorts)

Property is good but away from main road, service quite slow lack of staff, food average, staff not attending your call

Starting from the comfortable large size bed, sofa and marble bathroom with separate shower. 24hours room service. Mineral water and self making coffee and tea facilities are providing in room.

I am very much impressed with the hospitality. It was a great stay, hotel staff was very polite and generous.

Excellent really enjoy the stay staf was very cooperative we’re giving good service providing order on time

The place was good, but the staff didn’t know how to deal with customers. Just because i have not get the good experience out of that staff. Because i have booked an executive suite room with breakfast included. At the time of check in. At 9 o’clock they told nothing about the timings for breakfast. But they have called the room twice for the closure of restaurant for the dinner time in the morning at 11 o’clock. When i gone for breakfast in the restaurant, they told that our breakfast timings are shut at 10:30. Then they provide us some lame parathas but i really don’t understand in the night when i have ordered a mango shake for the price of 225. They provided me that but in the morning when i have ordered a mango shake or anything other than brand, they denied i really have had a terrible experience in that hotel

Very carefully awesome everything is very good thing is sooo good customer service is very nice and food is too good and healthy

Very nice place, very well design good service really enjoyed good food, my total experience was very nice i really happy with that

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Food is costly. Still, i highly recommend this hotel for anyone visiting downtown.

Nice hospitality and staff behaviour polite in front desk