The room booked was supposed to be Premium, but when we arrived the desk agent said they were fully booked and only gave a basic room. When asked for a solution, the desk agent kept informing me they don’t know this ‘trip.com’ and there’s nothing for them to do. Otherwise:
(+) location, 10min walk to the town
(+) room was quiet
(-) small mobile home style bathroom
(-) first room smelled moldy (+) were moved to another room which was fine
(-) mattress was thin
(-) no amenities (no kettle, hairdryer, etc)
翻譯