「整體體驗不是很好,枕頭有潮濕發霉味睡不了以外,一晚將近$400AUD 的五星級飯店居然有抹布遺漏在衣帽間的問題,真的蠻誇張的
飯店部分也沒有主動致歉或任何表示,還需要我們打電話去詢問,之前住過其他國家的W Hotel 並沒有這些問題。
這次是很不好的體驗,以後不會再去,也會提醒身邊朋友如果要選擇W Sydney 要慎重考慮
The overall experience was not good. Aside from the pillows smelling damp and musty, making it impossible to sleep, it's quite outrageous that a five-star hotel costing nearly $400 AUD per night would leave a cleaning cloth in the cloakroom. The hotel didn't offer any apology or explanation; we had to call to inquire.
I've stayed at W Hotels in other countries before without these problems. This was a very bad experience, and I won't go there again. I will also warn my friends to carefully consider their options before choosing the W Sydney.」
「Lovely apartment in a great location - only downside is that it was difficult to get in touch with the property to get the check in instructions (recommend doing this a week before to give them time to respond) and the window does not open so it was very hot in the summer.」
「Nice and clean for this pretty new hotel. The interior decor is cosy and warm. I like the roof pool - a great place to chill out or just relax and contemplate. The pool attendants are very friendly and helpful. Two supermarkets right underneath provide convenient amenities and there are lots of restaurants nearby. I will recommend this hotel thought it is frustrating to learn that significant cost-cut for last-minute bookings!」