Bien situé à l’écart du centre ville dans un quartier calme, la réceptionniste de l’hôtel à notre arrivée à été souriante et agréable ainsi que le reste de l'équipe, notre chambre correcte du 1er étage avec un balcon appréciable, pas de restaurant mais de quoi se restaurer autour…un point noir concernant la salle des petits déjeuners trop petite, peu de tables à disposition et en plus de petites tables et si pas de place nous devons attendre quelque fois 10mn pour qu’une table se libère, étant resté 5 jours au final je comprend le comportement et le stress du personnel qui font tout ce qu’ils peuvent pour satisfaire le client à ce moment là, il est compliqué pour eux de travailler dans ces conditions malgré la bonne volonté de chacun de vouloir bien faire.
翻譯
訪客用戶
入住於 2024 年 3 月
其他
0 則評論
5.0
/5
超棒
發布於 2024 年 3 月 28 日
Le foto promettevano bene e siamo rimasti pienamente soddisfatti! Un bell'hotel in una ex-villa con giardino privato, in una bella zona di Roma, ricca di sontuose dimore, ambasciate, e splendidi edifici. La camera era pulitissima e luminosa, il personale affabile e professionale. Merita di essere menzionata la colazione, ottima e abbondante, dove ce n'era davvero per tutti i gusti, dal dolce al salato.
Hotel Principe Torlonia - Roma 🇮🇹
Marcos(the manager & the front desk one), Valerio, and Nausicaa at the front desk were excellent - Great service and friendly with any request. Thank you!
Consuelo & Efisio were a great team for breakfast - and they had the best cappuccino ☕️ Y Giada, Eduardo excellent as well!
Beautiful, elegant hotel in a great location: If you want to stay in a place where you will be treated like family, that has a great location and that is beautiful outside & in - then I certainly recommend this palazzo in Roma!
Ricky
翻譯
Ricardo
入住於 2024 年 1 月
商務出差
5.0
/5
超棒
發布於 2024 年 1 月 20 日
Me favourite hotel in Roma 🇮🇹! Everyone is super nice: from the manager Marco to the front desk Marco - everyone amazing! 🤩
Hotel Principe Torlonia - Roma 🇮🇹
Marco from Sicily, at the front desk was excellent - great service during check-in. Thank you!
Consuelo & Eduardo were a great team for breakfast an amazing cappuccino ☕️
Excellent, elegant hotel in a great location! I Highly recommend it 👍
Y Giada excellent y muy linda, gracias!
Ricardo
翻譯
Ricardo
入住於 2024 年 1 月
商務出差
5.0
/5
超棒
發布於 2024 年 1 月 15 日
Hotel Principe Torlonia - Roma 🇮🇹
Marco from Sicily, at the front desk was excellent - great service during check-in. Thank you!
Consuelo & Eduardo were a great team for breakfast an amazing cappuccino ☕️
Excellent, elegant hotel in a great location! I Highly recommend it 👍
Ricardo
翻譯
Verified traveler
入住於 2024 年 1 月
其他
2.0
/5
發布於 2024 年 1 月 3 日
The service is terrible. The restaurant asked me to leave in 5mins while I had been waiting for my coffee for like 15mins. The neighbourhood was playing loud music until 3am but the hotel gave me a “nothing can help” attitude. I was trying extend my room, one manager told me it can be done but the other told me otherwise.