里士滿夸克飯店-凱悅悠選飯店(Quirk Hotel Richmond)

Cool trendy property in old department store with great character and boutique style. Room was clean and comfortable. Bathroom was modern and clean but very small rough towels and minimal amenities. General service on the property was very absent which was very disappointing.

Property failed to provide the basics: a well designed, lighted and appointed guest room and bathroom. If quirky was a good experience, then this place would be ok. But quirky room and bathroom just made for a bad hotel experience! Someone who owns or manages this property should stay a couple nights in a room.

Linens were not ready when we arrived. We waited 1.5 hours for a room. It was very frustrating as we had plans and couldn’t clean up or even change in our room. We had the pleasure of changing in a public bathroom but still got to pay for a full nights stay.

I thought the hotel was charming and unique, and very aptly named. The staff were very kind and helpful.

We loved our stay at The Quirk. The decor is beautiful. The rooms are comfortable and everyone was lovely. The location could not have been more perfect for our purposes. We were able to walk most everywhere that we needed to be in Richmond. My only complaint is that there seemed to be some confusion over the times that food was served in the restaurant. We got a late start on our first morning but the information I was given said breakfast until 11 but at 10:30 everything was closed. We were directed across the street to a great little coffee shop called Lift so we ended up just going there every morning.

The Quirk is beautiful. Our room was spatious and well designed. It was unfortunate that our room did not have blackout curtains and was east facing. The heater sounded like a Cesna. Great space to hang out, horrible for sleeping.

Cute boutique hotel right in the heart of Richmond, walking distance to a lot of places, easy to get to and from by car. Valet was easy to use and friendly. Rooms were cute and comfortable. Staff was very friendly and accommodating. When we asked if we could extend our stay another day they said “no problem,” and they even gave us our original rate. What we had at the bar/restaurant was good, we had coffee/breakfast and apps/drinks. The room even came with a white noise machine - which leads me to my only complaint: our room was a little loud. Granted we were right next to the elevator, the majority of the noise seemed to be the windows, possibly the wind. But other than that, great stay. Would definitely stay again.

A beautiful hotel. All staff I encountered were professional, kind and efficient. Fast to help me with any requests and assisted wirh my last minute check in. The room was spacious and I enjoyed the pink motif (a pink remote and refristerator, white noise sound machine)! The bathroom was large and the bed/pillows comfortable. The valet, fromt desk team, bartender Noah, everyone was wonderful. I had the short ribs which were delicious. Would absolutely stay here again.

Such a great stay! Wonderful, clean rooms. Quirky/cute decor. A very good dining option onsite. Tasty food, wine, and cocktails. My new go-to hotel when I’m in Richmond!