鷹冠度假飯店(The Lodge at Eagle Crest)

I called from my cell phone since I didn’t know what button was for receptionist, button might have not even been on for me to call. Light bulb on the desk lamp was not working. No extension cord to plug phone near nightstand, Vent dusty, I forgot to take picture of bathroom sink which was dirty. Even lights in hallway were broken/missing. I was advised issue would be fixed next morning. No one fixed anything. The only great thing was the breakfast I had at their breakfast area.

The room was clean, but 55 degrees when we got there at 930 pm. The thermostat kept flashing error. I called the front desk to tell them and was informed that maintenance would be notified. We checked out before anyone showed up. The toilet which was on 12 inches off the floor was at least 30 yeats old (it was a 6 gallon flush) didnt flush. We felt the reason this room was discounted on ******* was because it was sub par. Overall, the lodge stay was disappointing for our couple get-away. Real bummer since time away is so rare. Id give it a 3 out of 10.

This was a disappointment. You always expect slight discrepancies between the online photos and the real thing, but this was ridiculous. No pictures on the walls. No lamp in the sitting room. The curtains were ripped. Furniture stained. Very underwhelmed with Eagle Crest Lodge which is supposed to be a nice place to stay. The staff were wonderful! Too bad the accommodations were not.

The room was super outdated. Didnt really look like the photos. The shower had a nasty gross shower head that barley let any water out of it. We were only in our hotel for the night so we didnt wanna complain about anything. The staff was super nice during check in. Just not at all what we expected from photos.

I have always loved this hotel. I love the location, the Christmas light display this time of year, and the vast amount of walking trails around the property. However, it would be nice to see some updates with the rooms in the lodge. Also, attention to items not working in the room would be appreciated. The light on our porch was out and the phone in the room was not working. Just small details that seem to be overlooked the past few times we have stayed.

Got to the hotel very nice they allowed us to check in early. The room was dated. very nice views of the golf course. Took a shower water went everywhere out shower. Head was clogged up. Tile floor though out was sticky. No store to buy drinks, snacks. No breakfast except a the restaurant paid for kid's meal at 8 dollars I purchased a regular breakfast and got 1 extra egg it cost me 6 dollars more than the kids breakfast with 2 strips of bacon hash browns toast was the deal. Have a great day.

Not bad at all, but not great either. Room and lodge needed updating. It was fine for one night.

This resort wouldn’t seem to be outdated from the outside. The golf resort and surrounding landscape are a very eastern Oregon/Sunriver vibe but inside is another story. It feels like the lodge portion hasn’t been updated since maybe the 80s or 90s which would be fine if things looked consistently outdated and not patch worked just to keep functioning. As an example, our bathroom fan sounded like a car engine when tuned on and there were two surge protectors so that you don’t notice the limited outlets in the room. It was overall a comfortable experience and the price was great but the hotel could use a major upgrade.

I thought it was a great touch to have drive through Christmas lights during the season. I wish there was an indoor hot tub.