Travelodge by Wyndham Rapid City

Trash can outside overflowing, hot water heater laying in the middle of the sidewalk. Inside the room dirty and toilet was plugged up.

The front desk people were rude and unhelpful. We checked in and went to our room to find it dirty. The beds were unmade, dirty towels on the floor, trash in the bins and the microwave was disgusting. We were moved to another room that they had checked. This room had trash in the bin and no toilet paper. After calling the front desk, because they closed at 8pm, to request toilet paper and the trash taken out they said someone would be up and no one has come.

The room wasn't cleaned at all, and appeared not to have been cleaned for some time. It smelled like smoke. The only things that appeared to be clean were the sheets and towels thankfully. It simply appears that they don't have the staff necessary to keep the place going.

It was moldy. Musty and in need of repair. The pictures must be very old . This place is very rundown

The staff were very friendly and quick when we needed something. The only problem we experienced was that the remote was not working properly, but the TV worked fine and could adjust volume and channels on the TV so it was not a big problem. I recommend this hotel and will definitely return on future trips, it is reasonably priced and nononsense type of hotel.

You could hear everything from next room, including tv. AC was so loud it woke you up everytime it came on. Remote control for tv didn't work. Only ice machine was in the lobby, which was a car ride away. Very poor outside lighting where our motel room was at. Breakfast was very limited; Overall for what it cost, wasn't really worth it.

The staff were neutral as long as you didn't have an issue. I witnessed another person try to address an issue and the attendant instantly became sharp and cold. My room was filthy and in disrepair. I'm still having issues with them not returning my security deposit

The floors were dirty including dead insects and obvious dirt and dust in corners. The toilet seat was loose and would slide off the side while you sat on it. the countertop and tabletop were not clean. There was no bar soap there. The curtains were visibly dirty. The breakfast was next to nothing. Also I feel that ******* has false advertising in regards to this hotel the photos on websites do not relate to this motel in any way, shape or form! They might be short of help but should NOT be taking people's hard earned money for the service they provide or don't provide

I cancel this reservation, rooms smelled musty, didn't feel comfortable staying at this hotel.