皇家橡樹飯店(The Royal Oak Hotel)

Comfy bed,lovely hot powerful shower,good friendly staff,great location and can’t complain at the price so have stayed before and will again

Cosy place, beautiful city. Got a free upgrade to sea view room. Room was cosy and clean. Very quiet despite facing the street. The host was very nice. Wetherspoons is right across the street, according to Google, it’s the biggest one in the country.

Super friendly staff. First night lovely room. Second night a dark dungeon. Excellent location on harbour and 5 mins from beach. Lots of nice cafes and bars very close.Very noisy at night until 3.30am. Banging music, especially heard in second room, coming from cocktail bar next door so couldn't sleep.

We have absolutely loved the receptionist! He was very friendly, funny, accommodating and made us feel SUPER welcome :) He also made sure he engaged with our 8 yo son so he felt special on the arrival too! The room was modest and spotless clean, the beds were very comfortable. The location of the hotel itself is great, just a stone's throw away from the beach and loads of restaurants to chose from. The multi-storey car park is located in a short walking distance from the hotel and there were no issues finding a parking spot on the arrival.

Stayed here for four nights. Room was comfortable, a little warm, but we had a fan. Bathroom was a bit dated but facilities were fine. Reception staff were lovely - really friendly, fun and helpful. Made us feel welcome. When we were missing milk/tea/loo roll from our room, tbey resolved it immediately. The housekeeping was a little erratic, hence the missing items. Shaver socket didn't work properly when I tried to charge my toothbrush. Having said that, it was good value for money. We were happy enough there and the location could not be bettered - right on the Harbour and very near the beach. Shame there is no breakfast but plenty of cafes nearby. The car park opposite was horribly expensive but we found a multistorey nearby at less than half that price.

The hotel is next to a very noisy nightclub with a 3am licence. Room vibrates with the noise. Night porter sympathetic; obviously he is used to guests complaining . Impossible to sleep. This is not mentioned on their website. Don’t stay here unless your plan is to spend all night in the nightclub.

Stayed at the Royal Oak for 2 nights with a friend, we had separate rooms, one single and a double. On arrival we were told that the single had been upgraded to a double, thanks very much. Bathroom facilities were fantastic, plenty of white fluffy towels and a fab shower with plenty of pressure The bed was comfy with lots of pillows. Tea and coffee was supplied but I only had one sachet of milk, this was quickly put right by the man at the reception desk, anything else I required I was told to ask for, not a problem. I recommend this hotel and will stay here again. Shirley.

Expensive for room only , Hotel has NO option for meals , have to go next door for breakfast but wasn't open both mornings ! When we arrived young man on reception was very nonchalant, just gave us key and told us about door lock after certain time , room was very dusty , dirty toilet , tea in cups , kettle dirty , previous persons shower toiletries in shower , on way out told young man at desk he said ok will get it done , still not done when we came back in evening, spoke to hotel owner on desk and he checked an app apparently and said room had missed being cleaned !!!! , I did wonder if bed had been changed at all too 😬, yuk !! Room would be lovely if up to spec and cleaned , beautiful views , but sadly hotel doors away from pub/club which played booming music till 4am ! , So if you like a restful sleep not hotel for you ,!! Tried to add pics but option not working !

The hotel was ok per se, but the reason I have given it an overall rating of “Terrible” is because I got virtually no sleep as the hotel is surrounded by bars and clubs with very late licenses. I booked an Economy Double Room for one night’s stay when we came to the area for a family event. I went to bed just before midnight, but, even though our room was on the third floor, the volume of the thumping drum & bass music coming from the bars kept me awake until it eventually stopped at about 4 a.m. I was then kept awake until about 5 a.m. by the noise of the remaining customers who were continuing to enjoy their evening out. I think it is unfair for the hotel to offer accommodation to people in the knowledge that they are going to be badly affected by the noise from its licensed neighbours. I would strongly advise anyone intending to book accommodation at this hotel with the expectation of a quiet stay to think twice.