My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great.
The staff were great and very accommodating, very friendly and helpful in every way.
My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile.
But overall a wonderful stay.
The hotel was fabulous in that it was clean, spacious, modern, and had a calm business vibe. It is set outside of the main Madrid attractions, which is nice for business travelers. If you are traveling to see the sites, you will need to take an Uber/ taxi, which is about 15-20 minutes per traffic and time of day. It's not bad, but not ideal if you want to walk out from your hotel and be in the action. Apart from location, the front desk staff are super friendly and helpful, the hotel has a modern vibe, and has some cool restaurants located around its vicinity. Im a huge fan of AC hotels now because of this beauty we stayed at in Madrid! Although its kinda far from the attractions, I'd still return and stay at this location again and refer it to future travelers!
訪訪客用戶Beautiful place to stay, but the service in front desk is not friendly, the guys who work there don’t have a good service attitude, I got a really bad time trying to get check out lat because my flight was delayed and we needed a place to stay, definitely I think this hotel has many good things except the front desk staff
DDionei HugenHotel super bom, deixa a desejar um pouco no atendimento de bar e serviço de quarto, pois um empurra para o outro quando precisamos de algo, falta sucos naturais pois aqueles com corante e muita açúcar,
JJuliette BernadetteWe had an okay trip to DR. The “hotel” is more like apartments, and people do seem to live here actually also. The rooftop pool is so awesome, and literally the best part of the place. The room is clean, but we killed probably 4-5 cockroaches in the room. Stove was all rusty. When arriving, the door didn’t lock & we were 2 women in their early 20s who are both > 130lbs. When requesting a new room, they “fixed” the door and refused to give us a new room. Scary location - we didn’t feel safe walking around at night here as women. Also, were scammed by a very nearby restaurant called “Bohio Punta Cana”. Free breakfast was awesome. No conditioner, only shampoo and “gel”? No hand soap. The shower seems to be salt water. I would honestly recommend staying on a resort if you come to DR, otherwise you might never want to come back.