住宿方回覆: Dear Mr&Mrs Daping, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your stay with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes to make things better and I hope we see you again soon.Sincerely, Anita Michael Guest Experience Manager
住宿方回覆: Dear Mr/Mrs, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely, Anita Michael Guest Experience Manager
住宿方回覆: 親愛的客人,感謝您抽出時間分享您最近在我們酒店的經歷。我們很高興您發現我們的酒店是一個不錯的住宿地點。不幸的是,我們似乎沒有滿足您的所有期望。我們將客戶體驗和回饋視為我們的首要任務,您的評論確保我們將繼續做出進一步的改進。我們期待再次見到您。此致, Anita Michael 客戶體驗經理
住宿方回覆: Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.Sincerely, Anita Michael Guest Experience Manager
住宿方回覆: Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely, Anita Michael Guest Experience Manager
住宿方回覆: Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely, Anita Michael Guest Experience Manager
訪客用戶
懸崖海港套房
入住於 2025 年 2 月
夫妻/情侶出遊
62 則評論
10/10
超棒
發布於 2025 年 3 月 9 日
這家酒店真是愛了,風景一絕,人少安靜,有自己的海灘,服務也很好,遇到一些小問題很快解決,會再來。
住宿方回覆: Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely, Anita MichaelGuest Experience Manager
住宿方回覆: Dear Guest , Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely, Anita Michael Guest Experience Manager
住宿方回覆: Dear Ms.Meng, Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time.Sincerely, Anita Michael Guest Experience Manager
訪客用戶
懸崖海港套房
入住於 2024 年 12 月
家庭出遊
5 則評論
10/10
超棒
發布於 2025 年 3 月 11 日
很滿意的一次躺平式旅行,酒店服務人員也很周到,房間海景房很美
住宿方回覆: Dear Sir/Madam, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely, Anita Michael Guest Experience Manager
住宿方回覆: Dear Guest,Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed the 5-Star services, nice location, and clean & well-maintained rooms during your stay here with us. It wonderful to know that you find The Taaras Beach & Spa Resort to be your top choice when looking for a great place to stay in this island.At Taaras, we always strive to provide exceptional value for its guests, and it's rewarding to hear that we have exceeded your expectations.We look forward to welcoming you back for another memorable stay in the future.Sincerely,Arabela Ponce de LeonGuest Experience Executive