住宿方回覆: Dear Guest,thank you very much for your detailed feedback. We are glad to hear that you appreciated our convenient location close to Nuremberg train station and the prompt housekeeping service.We also appreciate your comments regarding the room facilities. Your observations help us to continually improve our services and amenities.It was a pleasure to welcome you and your group, and we hope to have the opportunity to host you again in the future.Kind regards,Nadine Emmert- Stellvertretende Direktion
住宿方回覆: Dear Guest,thank you for taking the time to share your feedback. We are very sorry to hear about your experience regarding the kettle and the service at the front desk. This does not meet the standard we strive to provide, and we sincerely apologize for any inconvenience caused.Please be assured that we take your comments seriously and will address this with our team to prevent similar situations in the future.We hope you might give us another opportunity to provide you with a more positive experience.Kind regards,Nadine Emmert- Stellvertende Direktion
住宿方回覆: Dear Guest,We very much appreciate your comments regarding your stay at the Ibis Hotel Nürnberg Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabine Schlotterbeck-Reservationmanager
住宿方回覆: 親愛的客人, 非常感謝您對入住紐倫堡老城宜必思酒店 (Ibis Hotel Nürnberg Altstadt) 的評價。收到正面的回饋總是令人高興的。我會與我們的團隊分享您的評論。我相信這些回饋將對我們所有員工起到鼓勵作用,因為我們致力於不斷提高服務品質。
訪客用戶
標準大號床間
入住於 2024 年 5 月
好友出遊
38 則評論
9.2/10
滿意
發布於 2024 年 9 月 10 日
酒店離火車站不遠,在阿爾斯塔特街口處,周圍很多餐廳。
住宿方回覆: Dear Guest,We very much appreciate your comments regarding your stay at the Ibis Hotel Nürnberg Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabine Schlotterbeck-Reservationmanager
住宿方回覆: Dear Guest,We very much appreciate your comments regarding your stay at the Ibis Hotel Nürnberg Altstadt. Maybe you wanna tell us about your stay and what we might can do better to improve your stay and our quality as we always to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regardsSabine Schlotterbeck-Reservationmanager
住宿方回覆: Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Hotel Nürnberg Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Schlotterbeck-Reservationmanager