First time ever booking with ******* and I incurred a service fee at a hotel. Won't be using ******* again because that defeats the purpose of using a booking company. The hotel has uneven flooring and I tripped twice while using my cane. When I asked about the service fee being charged I was told it was housekeeping and I questioned the validity. Then I was told that ******* didn't send them enough money. I have never had that happen but I believe both hands are dirty so the only way to avoid being dupped again is to not use ******* or Quality Inn.
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