I enjoyed my stay. But there is a strong recommendation I would like to formulate: could you add in your package the service of guiding visitors towards their room and helping them carry their bags? This service is offered in many other hotel of the same caliber, and looking at the hotel rate you are charging, this could be a complimentary service. What happens currently: afuer a guest has check-in, the waiter hand over the room key and says "the room is that direction...". Guests, who arrive often tired, have to struggle in finding wehere the room is located, in carrying heavy bags, etc. Honestly, improvement is needed in this regard.
翻譯
訪客用戶
無障礙 - 1張大床,便於行動不便者使用,步入式淋浴,微波爐和冰箱,無煙
入住於 2025 年 8 月
獨自出遊
1 則評論
8.5/10
很好
發布於 2025 年 9 月 18 日
The information on breakfast was inaccurate, my email confirmation said breakfast was provided for 2 people! When in fact it was not after going. Very misleading information and told the concierge people to let their managers be aware!!
El peor sitio que he estado y 200 eur la noche... Bichos geles usados... Esperas de hora y media en el servicio de recogida del aeropuerto y de grace bay... 2 dias!!! No entiendo como Trip tiene este hotel y menos como puede pertenecer a best western. La señora de la recepción, lo peor que he conocido.... Muy mala experiencia...
翻譯
訪客用戶
無障礙 - 1張大床,便於行動不便者使用,步入式淋浴,微波爐和冰箱,無煙
入住於 2024 年 12 月
獨自出遊
22 則評論
6.0/10
發布於 2025 年 2 月 28 日
Самое дешевое предложение на острове, поэтому минимум ожиданий! Из хорошего, аэропорт в пешей доступности.