金恩斯阿姆斯旅館(The Kings Arms)

The room was cold, unaired and stank of mould, the heating was off and despite several requests stayed off. Black mould all over the bathroom. No response from the manager, but an offer of a room miles away and 25% refund The ceiling was washed, and then painted, black mould in the shower remained. Now the room stank of paint aswell as mould and window was left open, with heating off. Patchy wifi turned off when the staff left. A promised 25% refund was a. insufficient and b. not refunded

Chose lunch here as special occasion for friend’s 90th birthday. Had seafood platter to share and it was excellent. Two of the party had the classic ham, egg and chips and said it was lovely - everyone had a few of their chips. First class! Service was friendly and professional. Really lovely setting - highly recommended

Booked a table for Sunday lunch for 3. We all ordered roast beef. It was so tough I mentioned it to the waiter, he brought me a steak knife, but I couldn’t chew it. He changed the meals for roast pork no better. Both meals were dreadful. No apologies

The room smelled damp and there was no heating on, so it felt cold too. It was very scruffy and in need of some TLC. Not very clean either, there were cobwebs, dust and a biscuit wrapper (made even worse by the fact we didn't get the promised biscuits!) behind the bedside cabinet and cobwebs over the wall (it was also extremely dark as the lighting was so poor, so probably didn't even see the real extent of the dirt!). We had a (complementary) drink in the bar while the 'manager' recleaned the room - quite reluctantly it seemed. This was quite inconvenient after a long day, when we just wanted to relax. my husband said the shower was 'the worst ever', but I did not use it myself. Sunday evening food menu VERY limited (probably why we were the only people in the pub). My husband had the fish and chips which he enjoyed, I had the roast which was luke warm with very fatty meat, lots of reheated vegetables - it was very unpleasant, I was offered a replacement meal but there was nothing else on the menu offering that I could eat. Although I left most of the meal as it was moreless inedible the 'manager' really couldn't have cared less. The whole experience was very poor, not helped by very poor, inhospitable service. We really felt very like an unwelcome nuisance. Breakfast at the nearby Deli was very good and and served with a smile.

Had a great weekend at the Kings Arms in Portesham Dorset. It situated ideally for visiting local interests. Room was very comfortable and clean throughout. Restaurant was very good with reasonable priced meals and good choice of real ales. Will definitely visit again

Pub and staff faultless, room carpet badly stained with i don't know what. There was a hole i the bathroom floor and the shower head just sprayed everywhere.

We had a lovely evening meal in this cosy pub. The food was delicious but what made the evening stand out was the warm welcome and enthusiasm of the landlord, absolutely nothing was too much trouble. Friendly local pubs like these are getting harder and harder to find so if you’re in the area please pop along and support them. You won’t be disappointed.

The room smelt damp,curtains mouldy and falling off rail,seems to have been reported in may and nothing changed,could have done with a freshen up before we arrived,comfortable bed,good shower,just needed some extra care and attention,mattress protector stained,

We arrived Sunday, no one went in to refresh till Thursday. We left friday morning. Issues with loling and unlocking door. Shower head needed cleaning. We reported but nothing done. Bed very comfy. Tea and coffee in room. Just lacked attention to detail