波隆納魯沃艾克霍湖畔別墅(Ekho Lake House)

Excellent location, great service, and delicious food in this hotel!

The hotel has everything to be great but staff is not yet trained to deal with client. I had in this place the worst experience ever from the time I’ve arrived in the hotel. The receptionist was rude to me, we had to escalate the situation and then manager come to solve it but it totally messed our night with the reception misunderstanding.

This is easily the best five star hotel in the world. Divine location- divine surroundings. Built at the banks of a thousands of years old reservior "Parakrama Samudra" the hotel is modern in amenities and the maintained like a paradise! The garden and pool boys are working round the clock- the management and admin staff are the friendliest! The room is amazing1 We had our own verandal, balcony and our own corner swimming pool right next to the reserviour! Food is excellent and you get your own personal cappucino machine in your room! What more do you want! I can't give you a rating that is good enough for what you offer!

hôtel agréable, il y a un petit manque au niveau du ménage, les chambres seraient à rafraichir, moquette un peu sale... sinon un joli petite piscine à débordement avec vue sur le lac, nous étions juste devant la piscine un plus, car il n'y a vraiment de transat.

I have been trying to reserve the Echo Lake House Polonnaruwa from the Colombo Head Office and it had a been a nightmare for the past one week. There is a guy called Ruvinda at the reservation desk who gives different prices when you call on the same day. Very unhelpful. Does not respond to whastapp or e mail. I wonder how the services of the hotel can be if the services on reservation are so bad at the head office.

To all of you who are thinking of whether to book this hotel for your next trip, do not think twice on clicking that button to reserve it since this is a place that is enriched with heartwarming hospitality, flavorsome delicacies and facilities that can make your trip one of the most relaxing ones you have ever experienced in your life. I stayed here with my family and the staff members did their best to ensure that my family members and I felt well looked after throughout the stay. Umesh and the other gents did a fantastic job in attending to all our needs in a single call. The rooms are quite fancy and well-equipped with the amenities to make your stay a comfy one. We received a complimentary upgrade to the Royal Suite and it was simply remarkable. Last but not least I should mention the unique location of this hotel as well. This hotel stands overlooking the 'Parakrama' tank, so you can get a magnificent view of it the whole time. And also it's located in a really centralized place since you can reach the historical sites and the national parks in a relatively short time. Once again, thank you, Ekho Lake House Team, for making my trip a forever memorable one. I look very much forward to visiting here again!

Our stay at EKHO LAKE HOUSE was nothing short of magical.The staff, from the front desk to the housekeeping team,were exceptionally friendly and attentive, ensuring we felt like VIPs throughout our visit. Hats off to the management for maintaining hotel like that.