品質飯店-波因特庫克

地點： 酒店坐落在一個非常安靜的區域，非常適合安靜的度假。夜晚很寧靜，幾乎沒有任何汽車噪音。開車大約 10 分鐘即可到達附近的購物中心，那裡有 Coles、Kmart 和其他必需品——超級方便。對於旅行者來說，距離機場大約 40 分鐘的路程，這是可以接受的。 清潔度： 這是一個好壞參半的現象。一進門，我們就發現地毯上有燒焦的鐵痕和幾處紫色污漬。由於押金費為 300 澳元，我們確保立即向接待處報告此事，以避免承擔責任。 靠近湖泊或河流意味著會遇到蚊子和一些大蒼蠅。我們還在浴室裡發現了蜘蛛，但我們設法將它們抓住並放到戶外。提供的毛巾有問題——我們入住時一條毛巾很髒，甚至第二天更換的毛巾上也有污漬。然而，床舖一塵不染，讓人鬆了一口氣。 服務： 前台工作人員非常出色——友好、周到、樂於助人。他們解釋了所有的設施，包括健身房和游泳池的位置，並慷慨地處理了我們的延遲退房請求。 設施： 雖然我個人沒有使用健身房或游泳池，但房間裡的設施卻很突出。智慧電視是額外的福利，可以訪問 YouTube、Disney+ 和 Prime Video，確保全家人都能享受娛樂。 房間： 這間兩房公寓異常寬敞，兩間臥室位於中央客廳的兩側。每個臥室都有自己的浴室，並配有排氣扇以隔熱。床是亮點－非常柔軟舒適，讓您一夜好眠。 全面的： 雖然最初蟲子的問題很令人不快（我不喜歡昆蟲），但一旦我們清除了它們，住宿就變得非常愉快。寬敞的佈局、寧靜的環境和舒適的床鋪，總體而言，這是一次愉快的體驗。

Serene location.

Absolutely disgraceful From check in To arriving at my Spa room with no spa Then to be told I booking the communal spa which is next door in the indoor pool. *** Then to be told again by recipiention that I didn’t book a Spa room. 🤬 **MEAN WHILE MY SOA ROOM WAS NEXT DOOR AND AVAILABLE FIR THE DURATION OF MY STAY! 🤯

Absolutely filthy mattress and mattress protector on the bed. Blood stains on the mattress protector where you would be sleeping next to the pillow. No mattress protector replacements. Went to put it at the foot of the bed and when we peeled it back, there was a MASSIVE STAIN - probably urine - in the middle of the bed 1/3rd of the way down. No other rooms - told to flip it over - well the other side was even in a worse state.

I accidentally booked this hotel, it was not where I thought it was, it was my mistake. I called and ask to cancel but the reception said they require 24 hours notice even tho I was booking a hotel the same day as I was arriving and immediately called to cancel. Very disappointing

I liked that it was a good size and didn’t make you feel like you were in a normal hotel room. For the price I paid I was expecting a little better but instead I was very underwhelmed with the furniture and decor I found it very dated and just unappealing. I was all so expecting to have a tv in the bedroom which is pretty standard these days so we could relax and unwind in the bed rather than having to sit in another room. Not writing this review to be nasty but hoping this feedback will help you know what guests are expecting

Barely got to sleep in the room because the trees have grown into the windows and the roof of our unit. It was a very windy night and the sounded like the roof was gonna come off or someone was breaking in all night. Definitely not staying here again. For $200 a night it was definitely a let down

Not too bad, breakfast wasn’t good. Hard to get info out of staff. No compendium or info in the room. Clean enough. Everything could use a bit more love.

I booked extra nights at this hotel for consecutive days but separately booked I have $600 pending release