普利茅斯Holmes Reservation附近住宿

這家酒店的管理層非常出色!我們最初的房間沒有滿足我們的需求,管理層非常迅速地識別問題並聯系我們糾正它。我們換了房間,他們發佈了第一晚的退款。說實話,不知道什麼時候看到酒店管理層這麼有求必應,新房間似乎很適合我們的需求(我們都過敏)。我們熱愛我們對普利茅斯的訪問,昨天說我們很想回來,帶我們女兒的家人/大女兒;如果我們這樣做,我們一定會選擇這家酒店入住。位置離市中心很近(步行即可到達),大多數歷史景點以及餐館和購物場所。看到酒店管理對客戶的反應是多麼迅速,希望他們有一個良好的體驗是PRICELESS!

We visited Plymouth for a wedding. I booked a room for myself and when I went back later to double check the room types available, it gave me a crazy low rate. I figured I would be a fool not to book it, so I booked another room for my parents. I then received my confirmation email showing the low rate. I figured if we checked in and the hotel wouldn't honor the rate, we could share a room since we both had 2 beds. We received a text to check in the morning of arrival which confirmed our rate of a total of $100 for 2 nights. When we checked in at the hotel, we were given our keys and there was no mention in a change of rate. However, when we checked out, we were emailed a receipt showing $768 and my credit card was charged this rate, a whopping $668 more than agreed upon. I talked to the front desk and was told to contact the front desk manager, who was not there at the time. I have since emailed him several times and left a voicemail, but I have not gotten a response. I think it is wrong not to honor the rate agreed upon and I don't see how you can change the rate at check out. It is one thing to change a rate prior to or at check in so that the guest can decide not to keep the reservation, but not at check out when the guest is left with no options. It isn't my fault that your booking platform made the mistake. The hotel itself was just ok. My room was alright with a nice shower and I didn't have any issues with it. However, several family members had problems with (lack of) cleanliness with their rooms. They found objects in their rooms from previous guests, including dirty socks, a pacifier and someone else's credit card. The pool and splash pad were nice though we were disappointed that the hot tub was out of order. The location is great but if staying in the area again, I will stay somewhere that honors the booked rate.

I first stayed here 12 years ago and the hotel has gone downhill since it changed management. Although my bedroom was very smart with good facilities, the reception staff weren't always helpful and they didn't seem concerned when I had difficulty booking a taxi on my last day as I needed to be at Boston Airport for a specific time as I was flying to Dallas. The reception was run down and although I enjoyed the swimming pool, the pool area was also scruffy along with changing rooms. The restaurant was very good however, with an excellent choice, although some of the restaurant staff could have been more friendly.

我和孩子們決定在二月份的學校假期離開波士頓週末。我們得到了2張大牀房,牀非常乾淨舒適,房間有點小,但非常乾淨。服務和工人都很棒,很友好。游泳池很乾淨(有點太冷),但安全,有很好的溫暖毛巾。第二天早上的免費早餐很好吃,選擇的傳播很好。價格非常實惠!總體來說很棒的體驗,一定會回來4月度假。😊

* Wi-Fi was actually good. * Fridge was broken - it froze everything with no way to turn it down * Office chair was broken - leaned to the side, squeaked horribly, lever didn't stay to stop it from reclining, needed to go in the trash bin * crib was broken - the side would not stay up, ended up having to bring the baby in the bed * We stayed for 5 nights and never once got a change of sheets, even when I specifically requested housekeeping on day 4 * If you don't get to breakfast before 9am (it ends at 10am) there is next to nothing left. The creamer runs out around 8:30 and the lady was not friendly when we asked for more * The HDMI port was physically removed from the TVs. We brought our fire cube and couldn't connect it. The only options they give you are youtube, netflix and like 20 cable channels. Why? * Price is way too high considering the quality and service level received

我們以前住在這裏。地理位置很好。乾淨的房間，好的員工。漂亮的小運動室，室內游泳池非常適合小孩子。早餐應該但不是免費的。但是，附近有一些很棒的餐廳，而不是每個常規早餐要付12美元。 buuuuut將再次留在這裏。 。 。希望管理層能在呃方面做得更好。 。嗯。 。一張照片講出1000個字。我5點從4樓房間出來。米在周日上午11/10/19可以使用跑步機。在走廊上發現了這個衣衫不整的人體，錢包和信用卡歪斜。跨過打呼的屍體，走下樓，向四樓走廊上俯卧的屍體告訴前台。他們注意到了。我去鍛煉了一個小時。 6點后返回樓上。米瞧，就像一個小時前一樣，人類地毯仍在原地。打電話給前台，並再次告知他們四樓走廊的屍體。他們說他們會繼續做下去。一個小時后，走廊很通暢。奇怪。很奇怪。

Review: Mirbeau Inn and Spa, Bistro Bar Nestled within the serene charm of the Mirbeau Inn and Spa, the Bistro Bar is a hidden gem that transports you to an era of timeless sophistication. The ambiance is reminiscent of the golden days of Frank Sinatra and the Rat Pack, where every detail exudes class and style. At the heart of this enchanting setting are the exceptionally talented Master Bartender, Cory, and his refined sidekick, Jill. Together, they create a cocktail experience that is nothing short of extraordinary. Cory’s expertise and passion for mixology are evident in every drink he crafts, while Jill’s grace and poise enhance the overall experience, making each visit truly memorable. Whether you’re savoring a classic martini or indulging in one of Cory’s innovative concoctions, (mine is the Old Fashion), the experience is elevated by their impeccable service and warm hospitality. Jill’s refined touch perfectly complements Cory’s artistry, ensuring that every cocktail is a masterpiece. The Bistro Bar at Mirbeau Inn and Spa is not just a place to enjoy a drink; it’s a journey back in time to an era of elegance and style, made unforgettable by the dynamic duo of Cory and Jill. For those seeking an extraordinary bar experience, the Bistro Bar at Mirbeau Inn and Spa is a must-visit destination. Cheers to unforgettable evenings and exceptional cocktails! 🍸✨