鯨歌水療飯店(Whalesong Hotel & Spa)

Lovely staff, Clean rooms, Excellent Breakfast. Thank you to the whole team for a great stay. We feel after reading some reviews on here guests are a bit harsh with their reviews and felt some positive experiences are needed. We will definitely be back.

Stayed at this hotel for 3 nights in February -- We requested the desk order us a taxi. When the car arrived it was not an "official" taxi and the driver requested 150 Rand for the short trip to town. All subsequent trips, for the same journey, in official taxis cost 80 Rand. A 4 star hotel should not be placing guests in potential dangerous situations.

The staff did their best but they couldn’t offer a reason why, in high season, I was the only guest out of 33 rooms. Maybe word has got out about the corporate indifference of the owners. The room was large but not air conditioned. The bathroom was recent, by the look of it. The electrics needed checking - I had to unplug the fridge due to the loud cracking from the socket. Breakfast wasn’t bad, though as the only guest I didn’t get the option of my choices from the buffet, which, understandably, wasn’t laid out. This was poor value for money, and I am still mystified as to how the establishment was rated 4 stars. 3 stars would have been generous for this once pleasant but now soulless establishment.

At the entrance we were welcomed very nice by the secretary. We loved to visit the Spa area due to its plesent a**osphere and the polite workers. We also enyojed the hotel rooms with its amazing view on the sea. All in all I can strongy recomand this hotel to everyone who needs a stressless timeout in a beautiful village.

Extremely nice hotel. Slept extremely good. The bathroom and bathtub were also very enjoyable. It was in nice walking distance to everything we wanted to do. The food was also perfect and the buffet was the highlight of the day because of how nice it was.

Absolutely amazing. The staff were so friendly and went out of their way to help myself and my partner with an issue we had with booking. The rooms were stunning and the breakfast was so so good. The manager was very welcoming and extremely helpful as well. Great location and amazing facilities as well.

Very comfy and clean rooms, with breathtaking ocean views Staff very friendly and accommodating. Fantastic yummy food with a great variety of meals and awesome views of the town and bay. Little kiddies area to keep the little ones entertained while you enjoy your dinner.

My husband and I stayed for 3 wonderful nights. The hotel is beautiful, the view is breathe taking and the staff is so friendly. The manager Daniel is so helpful, he really made our stay awesome, advised us must visit spots. It was awesome, really.

We stayed for 90 minutes, of a 3 night stay. 50+ rooms but absolutely no staff in whole complex - just one aged gate guard with our room key. A company rep turned up, apologised saying no-one else had booked so no staff. He offered to help us find other accommodation - we did and now cannot get refund from them and Agoda who sold the property 'cannot' / will not assist.